We have two properties in Bath managed by Reside. Over the last 3 years Reside have been able to let both properties to three long term tenants, who we believe have been on good terms with both ourselves and Reside. In the few times where we have had emergencies, due to appliance failures, Reside have been extremely quick to rectify matters. Dialogue between Tenants, Reside and ourselves is always quick and courteous. The Reside team are always pleasant and helpful and always seem to be proactive. They were most helpful when we had one of our apartments redecorated. We are not interested in simply letting our apartments, we want good decent tenants who are willing to look after the properties and so far the tenants selected by Reside have fitted the bill admirably.