From the very first interaction with Sarah I felt that these were the agents for me. I felt so listened too and this was proven when Sarah found our dream home. We were also selling and I was kept updated all throughout the process, the communication and response rate was outstanding (which is what I asked for). All the team were great but a massive thank you goes to Aidan who was just fantastic; before we went to market we had a number of people lined up to view our property and we received an offer, unfortunately this and a subsequent offer were then withdrawn. Feeling discouraged and worried we would lose our dream home Aidan kept me calm and was just full of positivity and kept me updated every step of the way. We then secured another buyer after a 2nd round of viewings one weekend. This was my first time selling and buying at the same time and although stressful at times it was comforting to know that this team were pulling out all the stops to make it happen. As we made our way through the process Dawn really leant in and supported us and chased up solicitors where needed and helped us secure a completion date sooner than we anticipated! Amazing! Overall we are so glad we chose Brockenhurst to support us and would recommend them to anyone. Just feeling like they genuinely cared about our move throughout and the texts and call of congratulations after were lovely to receive. A very professional and friendly team and we are super grateful.

Thank you Dawn and Karen

We’re first time buyers and our purchase of this house has not been straight forward in the slightest. We have been so well supported by Brockenhurst and can’t thank them enough for their excellent communication, patience, professionalism and kindness throughout. Thank you

I recommend very good and responsive also many thanks to Kian Walters for a job well done

I just wanted to take a moment to give a huge shoutout to Dawn Ashfield and Aidan La Croix from our estate agents! They were absolutely amazing in helping us purchase our new home, and honestly, they made the whole process so much faster than we ever thought possible. Their communication was top-notch—always keeping us in the loop and answering our questions promptly. Plus, their advice was crucial in helping us navigate the upcoming stamp duty changes, which we really appreciated. We genuinely couldn’t have achieved this without their expertise and support. If you’re looking to buy a house, I highly recommend reaching out to Brockenhurst! Thank you, Dawn and Aidan!

Brockenhurst did a great job managing the sale of our house, which was very well marketed. Matt was extremely helpful and professional throughout and Dawn’s work in getting our sale and purchase over the line was priceless! Thank you!

Amazing service and communication!

I just wanted to take a moment to give a huge shoutout to Dawn Ashfield and Aidan La Crois from Brockenhurst! They were absolutely amazing in helping us find and purchase our new home, and honestly, they made the whole process so much faster than we ever thought possible. Their communication was top-notch—always keeping us in the loop and answering our questions promptly. Plus, their advice was crucial in helping us navigate the upcoming stamp duty changes, which we really appreciated. We genuinely couldn’t have achieved this without their expertise and support. If you’re looking to buy a house, I highly recommend reaching out to Brockenhurst! Thank you, Dawn and Aidan!

Very proactive had viewings even before it went on their website. Had a buyer after first viewings who pulled out. Have another buyer from them now.

Excellent Agent

Unfortunately, I was not aware of Brockenhurst when I first placed my property on the market however, I was extremely fortunate to purchase my new property via Brockenhurst. The customer service and communication provided by Matt, Dawn & the team throughout the purchase process was incredible. I can honestly say that without the care and effort delivered by Brockenhurst I would have undoubtedly have lost the chance to purchase the house of my dreams and would not hesitate to recommend to all.

Good customer care and service

Good viewing, agent could answer our questions. They were flexible with viewing times which worked out for us.