We use cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our cookie policy & you agree to the site's terms & condition

Brockenhurst - Basingstoke

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Completed on my place yesterday and honestly had a really great experience with the estate agents. Everyone was super helpful (big thank you to Matthew and Dawn), easy to get hold of, and kept things moving along without any hassle. Really appreciate all the help. Would definitely recommend them to anyone looking to buy or sell 👍

Reply from agent

Congratulations on completing! It’s wonderful to hear that our team made the process hassle-free for you. We know how important it is to be 'easy to get hold of' during such a big life event, so we're glad you felt well-supported by Matthew and Dawn. Best of luck with the unpacking and your future in the new home!

5.00 /5

I had a fantastic experience with Brockenhurst Estate Agents, and I especially want to highlight Aidan for his outstanding service. From start to finish, he was proactive, professional, and incredibly dedicated to getting the deal over the line. Aidan kept everything moving forward, always staying one step ahead and ensuring that nothing was left to chance. His communication was excellent throughout the process, keeping me informed and reassured at every stage. It was clear that he genuinely cared about achieving the best possible outcome. His persistence and attention to detail made a real difference, particularly when things became challenging. Thanks to his hard work and commitment, the entire process felt much smoother and less stressful. I wouldn’t hesitate to recommend Brockenhurst Estate Agents, and Aidan in particular, to anyone looking for a reliable and driven professional.

Reply from agent

Hi Chris, Thank you so much for this incredibly kind review! It was an absolute pleasure working with you. Thank you for choosing Brockenhurst Estate Agents and for the high recommendation. I wish you all the best!

5.00 /5

Dan has been amazing at helping us with a purchase through Brockenhurst. Nothing has been too much trouble and he has kept us well informed every step of the way.

Reply from agent

What a lovely shout-out for Dan! We’re so pleased he could help make your purchase a positive experience. Thank you for the feedback, and we wish you all the best in your new home.

5.00 /5

We thoroughly endorse Brockenhurst - they excelled at every point. We hadn’t moved for 33 yrs so we relied on their expertise. Aiden, Harry and Christian were lively, well-informed, and great fun. Each call to them was answered promptly and effectively. The (back) office team were also spot on. As the house was sold, Dawn took charge and was tremendous- exceptionally efficient and charming. So, well done, Brockenhurst! A pleasure dealing with you.

Reply from agent

Thank you so much for this incredibly kind review! Moving after 33 years is a huge milestone, and we are absolutely honored that you placed your trust in us to guide you through the process. We are thrilled to hear that Aidan, Harry, Kristian, and our back-office team provided you with the prompt, well-informed, and lively service we strive for. We will be sure to pass your lovely comments along to them, as well as to Dawn, who will be delighted to know her efficiency and charm made such a positive impact on the final stages of your sale. It was an absolute pleasure working with you. From all of us here at Brockenhurst, congratulations on your sale and we wish you all the very best in your next chapter!

5.00 /5

From the outset, Matthew and Aiden were very supportive in selling our house. After we had accepted an offer, Ashlea was instrumental in pushing the deal through the various solicitors up and down the chain. Without her, the whole thing could easily have fallen apart so a massive thank you to the whole team for helping us through this tricky time. A lot of people put an estate agents down. for helping us through this tricky time. A lot of people put an estate agents down but I’ve come to realise how much work they actually put in to achieve for sale. THANKYOU!!!

Reply from agent

Thank you so much for your kind words! We are delighted that Matthew, Aidan and Ashlea could support you through the process. You’ve hit on a very important point, finding a buyer is often just the beginning! Sales progression is where the hard work really happens, and Ashlea will be thrilled to know her efforts in managing the chain made such a difference. We appreciate you acknowledging the hard work that goes on behind the scenes. Wishing you the best of luck in your new home!

5.00 /5

We recently completed our house purchase, and although Aidan was the estate agent acting for our onward sellers, he was absolutely brilliant from start to finish. His communication was consistently excellent — he kept us updated at every stage, checked in regularly, and made sure we always knew what was happening in the chain. Aidan went out of his way to touch base with us, even though we weren’t his direct clients, which really helped reduce the stress of the process. He was proactive, professional, and genuinely supportive throughout.

Reply from agent

Thank you for the fantastic feedback! We are thrilled to hear that Aidan provided such a high level of service and kept you well-informed throughout your purchase. Proactive communication is something we pride ourselves on, and it’s wonderful to know Aidan’s efforts made a positive impact on your experience. Enjoy your new home!

5.00 /5

We sold our house through Brockenhurst in Basingstoke and were very pleased with the service from start to finish. The team were professional, approachable, and kept us well informed throughout the whole process in particular Aidan!! They provided a realistic valuation, handled viewings efficiently, and communicated clearly at every stage, which made the sale far less stressful than we expected. Aidan particularly has dealt with any questions with promptly and we always felt confident that our sale was being managed properly. Overall, a reliable and knowledgeable estate agent who delivered a smooth and successful sale. We would happily recommend Brockenhurst Basingstoke to anyone looking to sell their property.

Reply from agent

Dear Tintu, thank you so much for your kind words! We are thrilled to hear that you had such a positive experience selling your home with us. We pride ourselves on making the process as stress-free as possible, so it’s wonderful to know our communication and valuations hit the mark. I will be sure to pass your special thanks along to Aidan - he’ll be delighted to hear he made such a difference in your journey. Congratulations on your sale, and we wish you all the best in your new home!

5.00 /5

5 Star - Ashlea (Rockstar), Kristian, Aidan We found our forever home with Brockenhurst and within 2 weeks we had our house photographed, listed, sold at a good price we were happy with, offer submitted and offer accepted. 2 weeks sounds fast, but the team were so good that we never felt rushed. Kristian led us through all the different considerations and made it so easy. Whenever Kristian was unavailable, Aidan was always around to be just as helpful and professional. During the legal section, Ashlea was amazing. I genuinely don't think the completion would have gone through before Christmas if it wasn't for the organization and tenacity of Ashlea, who always managed to be cheerful and positive, even when dealing with solicitors on the daily. A very special thank you to her. I'd happily recommend Brockenhurst and the team for both selling and purchasing a property. The post-sale care and service was excellent. Now, to unpack the hundreds of boxes!

Reply from agent

Thank you so much for this glowing 5-star review! We are absolutely thrilled that we could help you find your forever home and get everything sorted so quickly. It is wonderful to hear that Kristian and Aidan made the sales process feel smooth rather than rushed—that is exactly the balance we strive for. We will be sure to pass on your "Rockstar" comments to Ashlea; she works incredibly hard to keep the legal process moving, especially against a Christmas deadline, so she will be over the moon to hear her tenacity was appreciated. Good luck with the unpacking (take your time!) and we hope you make many happy memories in your new home. Best wishes, The Brockenhurst Team

5.00 /5

5 stars! We were so pleased with our move and sell experience through Brockenhurst. After an awful experience with different agent (rhyming with Fridges), confidence was instilled by Brockenhurst - the team were amazing, but Dawn in particular was FANTASTIC! Thank you so much to the team for being so efficient, professional and considerate of our time throughout the process. Without hesitation, we'd highly recommend Brockenhurst Estate Agents if you're wondering which agent to choose next

Reply from agent

Hi there, thank you so much for this glowing 5-star review! We are absolutely thrilled to hear that we were able to restore your confidence in the moving process after your previous experience. It’s wonderful to hear that the sale and move went smoothly. We will make sure to pass your kind words on to the whole team, and especially to Dawn. She will be over the moon to hear she made such a positive impact on your journey! Thank you for choosing Brockenhurst Estate Agents, and we wish you all the best in your new home.

5.00 /5

⭐️⭐️⭐️⭐️⭐️ 5-Star Review for Brockenhurst Estate Agents – Basingstoke (Dawn & Aidan) …

Reply from agent

Thank you so much for your wonderful review and kind words about Dawn and Aidan. We’re thrilled to hear how well they supported you throughout your sale and that their professionalism, communication, and care helped make the process feel … More

Contact details
Sales Phone:

01256224808

Opening hours

Unknown

Address

8 Buckland Parade, Basingstoke, RG22 6JN, UK, RG22

About

No about information available

Our team

Basingstoke Office

Relocation Agent Network
onthemarket
rightmove
Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available