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Belvoir - Basingstoke

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
04.01.2021

When we first viewed the flat just over a year ago with Tracey we felt she was very professional and a lovely lady. We decided to take it that same day and all the staff that helped us through the renting process were amazing and made it go very quickly and smoothly. The flat itself was immaculate when we moved and the whole time we was there if we had an issue with anything Belvoir was only a call away and their service was always outstanding. We decided to move as we wanted somewhere a little bigger and we’re now renting with another company but only because they had what we was looking for at the time of moving but I can say we’re missing Belvoir and there outstanding customer service. The check out with Jo Jones went smoothly and I have to say very fast. She was very fair and we’re happy to say that we’re getting our full deposit back :-) She kept us up to date with the report and the next steps etc. I highly recommend Belvoir and it’s been a pleasure renting with them , if we ever move again we will definitely have our fingers crossed we can rent with them again. Thanks for letting us rent from you and looking after us. Lisa and James drew

Reply from agent

Thanks for taking the time to leave this lovely review Lisa. Getting all your deposit back is good news and indicates that you were good tenants which is our favourite sort! We're all glad you liked being involved with us and look forward to you coming back to the Belvoir family fold!

5.00 /5
24.12.2020

When deciding to sell our home earlier this year we chose to use the Estate Agent Belvoir. We had considered online agents but felt a traditional agent would be better for us due to the fees being paid on completion. Jamie Bennett came out to do a valuation and explain the processes and fee structure, which we thought was very reasonable and competitive. My wife and I were very impressed with his punctuality and professionalism, and general friendliness when dealing with our inexperience. Jamie then booked in for the photos and returned with a very impressive camera system that captured fantastic images of our property. Once all pictures were done the property went to market and we very quickly had a number of interested parties. We accepted a full price offer 3 days after the house being on the market. Jamie even talked us through the positions of each of the buyers to help us make the most informed decision. Once we had accepted the offer we then began dealing with the Belvoir Move Manager Natalie Painter. Natalie was very helpful and courteous, and kept us updated on everything that was going on with the sale. Additionally, Natalie also kept us updated with the whole chain, and when some of the chains solicitors were having communication problems, she stepped in to keep the whole process moving. Had it not been for Natalie I think that we would not have completed before Christmas, or may have even lost the whole sale. Due to delays my wife and I had decided to break the chain for our onward purchaser ourselves, but Natalie still spoke with our purchase chain to give us updates on their progress. Being honest we had more updates from our Agent than the sellers Agent. Once we got to completion Natalie gave us all of the information we needed to make this as seamless as possible, and even provided suggestions on who to contact post sale to ensure all relevant parties were updated. Again very helpful as there were several we had not considered ourselves. Overall the service provided by Belvoir was exceptional, especially from Jamie and Natalie, and should we have need of an Agent again in the future we both hope that Belvoir, Jamie and Natalie would be there to help.

Reply from agent

Martin, thanks very much for taking the time to leave such a comprehensive review! You've just about covered everything we do each time we're involved. We wish you all the very best in your new home.

5.00 /5

Hi, I am very pleased with the staff at Belvoir BASINGSTOKE agents, they have always shown professionalism and respect for tenants. I especially want to thank Tracey for everything.

Reply from agent

Maxim, thanks for leaving this review. We try and treat everyone fairly and with professionalism, no matter who they are; everyone involved is important to us. We're very glad that you've been happy, especially with Tracey's input.

5.00 /5
18.12.2020
Sad to be leaving our belvoir property

We recently moved out of our flat we was renting with Belvoir and the experience from the start to the end has been amazing. When we first viewed the flat just over a year ago with Tracey we felt she was very professional and a lovely lady. We decided to take it that same day and all the staff that helped us through the renting process were amazing and made it go very quickly and smoothly. The flat itself was immaculate when we moved and the whole time we was there if we had an issue with anything Belvoir was only a call away and their service was always outstanding. We decided to move as we wanted somewhere a little bigger and we’re now renting with another company but only because they had what we was looking for at the time of moving but I can say we’re missing Belvoir and there outstanding customer service. The check out with Jo Jones went smoothly and I have to say very fast. She was very fair and we’re happy to say that we’re getting our full deposit back :-) She kept us up to date with the report and the next steps. I highly recommend Belvoir and it’s been a pleasure renting with them , if we ever move again we will definitely have our fingers crossed we can rent with them again. Thanks for letting us rent from you and looking after us

Reply from agent

Lisa, thanks very much for taking the time to leave such a comprehensive review. We're pleased to learn that you've been so happy with our efforts.

5.00 /5
18.12.2020

When we first viewed the flat just over a year ago with Tracey we felt she was very professional and a lovely lady. We decided to take it that same day and all the staff that helped us through the renting process were amazing and made it go very quickly and smoothly.The flat itself was immaculate when we moved and the whole time we was there if we had an issue with anything Belvoir was only a call away and their service was always outstanding.We decided to move as we wanted somewhere a little bigger and we’re now renting with another company but only because they had what we was looking for at the time of moving but I can say we’re missing Belvoir and there outstanding customer service.The check out with Jo Jones went smoothly and I have to say very fast. She was very fair and we’re happy to say that we’re getting our full deposit back She kept us up to date with the report and the next steps etc.I highly recommend Belvoir and it’s been a pleasure renting with them , if we ever move again we will definitely have our fingers crossed we can rent with them again.Thanks for letting us rent from you and looking after us.Lisa and James drew

Reply from agent

We started the process of selling our house a year ago. We contacted several Estate Agents before we decided on Belvoir and was that the best thing we could have done. Our first contact was with Jamie, what a credit he is to not only Belvoir but to h… See more

5.00 /5
18.12.2020
After a bad experience with

After a bad experience with other letting agents, we were reticent to let out our property again, but thought we would have one more go with Belvoir. From the outset, Carole and Tracey have been professional, honest, helpful and courteous. They dealt with any questions we posed on the same day, were proficient with handling potential problems, and nothing was considered too much trouble or minor. I would highly recommend Belvoir as Letting Agents, I feel supported!

5.00 /5
18.12.2020
"After a bad experience with..."

After a bad experience with other letting agents, we were reticent to let out our property again, but thought we would have one more go with Belvoir. From the outset, Carole and Tracey have been professional, honest, helpful and courteous. They dealt with any questions we posed on the same day, were proficient with handling potential problems, and nothing was considered too much trouble or minor. I would highly recommend Belvoir as Letting Agents, I feel supported!

5.00 /5
15.12.2020

Belvoir were fantastic from start to finish with the sale of our property in Basingstoke. They marketed our property excellently and the agents that showed prospective buyers around were so professional, friendly and were able to achieve a quick sale for us. After the sale was agreed, our move manager Natalie was brilliant in guiding us through the process and ensuring all sides kept moving from solicitors to buyers and the onward chain. I honestly don’t think our move would’ve happened anywhere near as quick if it wasn’t for Natalie chasing things up. Brilliant service. 100% recommend and would definitely use Belvoir again in the future.

Reply from agent

Will, thanks for this review. We're glad to hear that things went so well and that you've been happy with our efforts.

5.00 /5
14.12.2020
"Good, professional service as ..."

I have been dealing with Belvoire Basingstoke for some years now. I have always found them to be very thorough and professional from advertising, vetting new tenants, checking in, inventory, regular inspections and not forgetting property maintenance and check-out. I would not hesitate to recommend the team whether you are a landlord looking to let, or a tenant looking to rent!

review by Mr 14.12.2020
5.00 /5
14.12.2020
Good, professional service as

I have been dealing with Belvoire Basingstoke for some years now. I have always found them to be very thorough and professional from advertising, vetting new tenants, checking in, inventory, regular inspections and not forgetting property maintenance and check-out. I would not hesitate to recommend the team whether you are a landlord looking to let, or a tenant looking to rent!

Contact details
Sales Phone:

01256 809807

Lettings Phone:

01256 808116

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 17:00
Address

10 New Street, Basingstoke, Hampshire, RG21 7DE, UK, RG21

About

No matter whether it be renting or buying, selling or letting, as far as Basingstoke and the surrounding area is concerned, Belvoir truly is the local property specialist. Having bought the long-established Redwoods business in 2013, Basingstoke property owners and buyers now have the advantage of dealing with a company which benefits from many years local experience and the support of a National brand. With prominent offices on New Street, Belvoir is ideally placed to service Basingstoke and the out-lying villages. All Belvoir staff are trained and experienced in their particular discipline. Whether you are seeking an accurate valuation of a property you wish to sell, or advice regarding a lettings matter, rest assured that you will be dealing with professional team of 15 staff. If you’re after… • A truly personal service. • Commitment to excellence • Transparent fees • Support of a national network …then once you’ve read the reviews on raterAgent, you’ll probably realise that you need search no further.

Our team

Jo Jones

Property Assessor

Emily Mills

Sales Negotiator

Kate Shore

Lettings Manager

Kirsty Ross

Maintenance Co-ordinator

Brian Linehan

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Tenancy Deposit Scheme
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure