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Belvoir - Basingstoke

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
20.10.2020

My partner and I are new to renting and we found Belvoir extremely helpful and understanding. Laura helped us start to finish with our renting process, she answered all of our questions and explained everything in depth and was very professional. She was extremely friendly and quick to respond to our emails. I could not recommend enough, we have a beautiful place that we can't wait to move into and we can't thank Laura enough for her guidance. Thank you!

Reply from agent

Thank you for your review. We wish you the best in your new home!

5.00 /5
10.10.2020

Tracey and the whole team have always been quick to respond and very friendly in there approach. They feel like they are always on your team and even when things may go wrong, they are quick to explain things and try to find a solution.Best estate agent in Basingstoke

Reply from agent

Thank you for your review. We hope you are very happy in your new home once you move in.

5.00 /5
08.10.2020
Professional but friendly

Since day one we’ve been treated very well and the whole processe went smooth as it should, so I can’t be happier with the whole journey since day 1 to the signing day.

Reply from agent

David, thanks for taking the time to leave this review. I apologise for the delay in responding. We're all very glad that you've been happy with us. Mike Jones

5.00 /5
02.10.2020

Highly recommend Belvoir, have been with them for over 7 years & when I found I had to move for personal reasons Carole at Basingstoke could not have been more helpful. She helped me to find an affordable place where I could take my cat & kept me informed all the way. She is a great example of how to provide excellent customer service. The whole team are always very polite & helpful. Well done all

Reply from agent

Thank you for your lovely review Carole. We do hope that the move goes well this weekend.

5.00 /5
29.09.2020
Diamond in the rough

I have been renting with Belvoir Basingstoke for nearly two years and I can honestly say they have always demonstrated the up-most professionalism and competence, from initial viewings through to communications and support. Any renter can give a list of bad experiences with agencies; Belvoir is the first agency I have felt able to recommend to anyone renting in this area. My best regards and thanks to the whole team.

Reply from agent

Lee, thanks very much for this. It's the first time we've been referred to as a "diamond in the rough", but we very much like it! Illness has resulted in an unacceptable delay in responding for which I apologise. You'll have gathered by now that the remainder of the business runs in a more timely manner I hope! Mike Jones.

5.00 /5
09.09.2020
Professional

I have had the best experience with the belvoir, excellent and professional. They have kept me informed with the whole process, the level of communication is what I appreciate most. Very quick at replying and finding solutions to my questions. Tracy was very professional when I viewed the property and had been so helpful since.

Reply from agent

Aaron, thanks for taking the time to leave this review. We're all very glad to learn that you've been pleased with our efforts.

5.00 /5
08.09.2020
Excellent Service!

Excellent Service! A huge thanks of appreciation goes to Kate, Abi, Tracey and all the staff at Belvoir Basingstoke for the professional manner in which you managed our tenancy and responded to any requests we might have had during our tenancy. Jo Jones who is brilliant at what she does, always friendly and professional. You are by far the best estate agents we have dealt with and we were hoping to get another property with Belvoir, but that was not possible at the time. However, in the future we will look for properties managed by Belvoir as our current move and agent has just emphasized how professional you are, especially you Jo, your caring, friendliness and attention to detail makes all the difference that we do not see elsewhere. We definitely recommend Belvoir Basingstoke; a more caring and professional team you will not find! Best wishes Debbie & Hugo Bradfield

Reply from agent

Debbie and Hugo, thanks for taking the time to leave this review. We hope that you end up coming back to the Belvoir fold in due course!

5.00 /5
08.09.2020
I have been a happy tenant

I have been a happy tenant through Belvoir for the last 6 years and have always received a very high standard of service. Whether that is notice of any inspections, maintenance or surveys, or a response to a request as a tenant, the service is always prompt, reliable and thorough. I would especially like to thank Jo & Laura for always being professional, helpful and fair, especially in the recent weeks as i prepared to end my tenancy.

Reply from agent

Hayley, thanks for taking the time to leave this review. We like happy tenants and always try to ensure they all are!

5.00 /5
08.09.2020
A huge thanks of appreciation

A huge thanks of appreciation goes to Kate, Abi, Tracey and all the staff at Belvoir Basingstoke for the professional manner in which you managed our tenancy and responded to any requests we might have had during our tenancy. Jo Jones who is brilliant at what she does, always friendly and professional. You are by far the best estate agents we have dealt with and we were hoping to get another property with Belvoir, but that was not possible at the time. However, in the future we will look for properties managed by Belvoir as our current move and agent has just emphasized how professional you are, especially you Jo, your caring, friendliness and attention to detail makes all the difference that we do not see elsewhere. We definitely recommend Belvoir Basingstoke; a more caring and professional team you will not find! Best wishes Debbie & Hugo

review by Hugo 08.09.2020
Reply from agent

Dear Hugo, thanks for taking the time to write this review. It seems you\'ve been happy with practically the whole team and we\'re all very glad to learn that our efforts are appreciated.

5.00 /5
17.08.2020
Feedback of letting process and staff

Just moved out of a belvoir managed rented property - been a tenant of the property for nearly 4 years. I have nothing but positive experiences from the whole of the belvoir team. Online maintenance service is very easy and effective to use and the couple of minor things I needed were always dealt with promptly. Check in and check out process handled by Shahida was very efficient and helpful too... Overall, I Would recommend this estate agent to any one looking for a rented property - the best by far of any agents I have dealt with.

Reply from agent

Stephen, high praise indeed! Thanks very much for this review. We're all very glad that you've been so happy. I apologise for the tardiness of my response. Mike Jones

Contact details
Sales Phone:

01256 809807

Lettings Phone:

01256 808116

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 17:00
Address

10 New Street, Basingstoke, Hampshire, RG21 7DE, UK, RG21

About

No matter whether it be renting or buying, selling or letting, as far as Basingstoke and the surrounding area is concerned, Belvoir truly is the local property specialist. Having bought the long-established Redwoods business in 2013, Basingstoke property owners and buyers now have the advantage of dealing with a company which benefits from many years local experience and the support of a National brand. With prominent offices on New Street, Belvoir is ideally placed to service Basingstoke and the out-lying villages. All Belvoir staff are trained and experienced in their particular discipline. Whether you are seeking an accurate valuation of a property you wish to sell, or advice regarding a lettings matter, rest assured that you will be dealing with professional team of 15 staff. If you’re after… • A truly personal service. • Commitment to excellence • Transparent fees • Support of a national network …then once you’ve read the reviews on raterAgent, you’ll probably realise that you need search no further.

Our team

Jo Jones

Property Assessor

Emily Mills

Sales Negotiator

Kate Shore

Lettings Manager

Kirsty Ross

Maintenance Co-ordinator

Brian Linehan

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Tenancy Deposit Scheme
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure