Went to the agency in the middle of the pandemic as my previous landlord ended up in a position he had to sell his property. The viewing and arranging the property was mostly straight forward with nothing note worth pre tenancy. On the signing day, there was a lot of paperwork (Which is standard!) but included in that was a full inventory which was honest and hid nothing. Fast-forward to why I'm leaving this review, due to a misunderstanding on my end I bought my pet hamster along with me. This caused an issue when Belvior visited to see how we were settling into the property. However, they were polite, non accusatory, and swift in resolving the issue. Thanks to Shahida, the landlord was contacted and I was granted permission to keep my little buddy! I don't normally leave reviews, but the customer service was great! One of a kind and something I wont forget any time soon.PositiveResponsiveness, Professionalism
10 New Street, Basingstoke, Hampshire, RG21 7DE, UK, RG21
Website:
http://belvoir.co.ukNo matter whether it be renting or buying, selling or letting, as far as Basingstoke and the surrounding area is concerned, Belvoir truly is the local property specialist. Having bought the long-established Redwoods business in 2013, Basingstoke property owners and buyers now have the advantage of dealing with a company which benefits from many years local experience and the support of a National brand. With prominent offices on New Street, Belvoir is ideally placed to service Basingstoke and the out-lying villages. All Belvoir staff are trained and experienced in their particular discipline. Whether you are seeking an accurate valuation of a property you wish to sell, or advice regarding a lettings matter, rest assured that you will be dealing with professional team of 15 staff. If you’re after… • A truly personal service. • Commitment to excellence • Transparent fees • Support of a national network …then once you’ve read the reviews on raterAgent, you’ll probably realise that you need search no further.
Property Assessor
Sales Negotiator
Lettings Manager
Maintenance Co-ordinator