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Belvoir - Basingstoke

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
20.07.2018

We were long term tenants with Redwoods that turned into Belvoir. From Day 1 of our tenancy we were always treated with fairness and respect. Throughout the tenancy any problem has been rectified as quickly as has been possible through their excellent Maintenance logging service. Minor problems have been handled promptly and major issues have been raised and dealt with as quick as they can via agent communicating with the landlord. I couldn't recommend them enough as a tenant, and as a landlord you can be safe in the knowledge that your property will be in safe hands and your tenants well looked after.

5.00 /5
20.07.2018
Always fair, always quick

We were long term tenants with Redwoods that turned into Belvoir. From Day 1 of our tenancy we were always treated with fairness and respect. Throughout the tenancy any problem has been rectified as quickly as has been possible through their excellent Maitenance logging service. Minor problems have been handled promptly and major issues have been raised and dealt with as quick as they can via agent communicating with the landlord. I couldn't recommend them enough as a tenant, and as a landlord you can be safe in the knowledge that your property will be in safe hands and your tenants well looked after.

Reply from agent

Chanin, thanks for taking the time to leave this review. Coming from a long standing tenant it's all the more pleasing, since we've proved we can keep our standards up over a protracted period of time. We're glad you've been happy with us.

5.00 /5
18.07.2018

I had a wonderful experience with their lettings department. Shahida is a wonderful letting agent. We had absolutely no issue during our checkin and check out. Belvior team has a solution for all your problems. They are very friendly to talk and guides what is best for you. Thankyou Shahida and team Belvior for your amazing help. We cannot thank you more.

Reply from agent

Sara, thanks for taking the time to leave this review. We're always sad to lose good tenants, but it's heartening to see that the efforts of staff like Shahida are so appreciated.

5.00 /5
18.07.2018

I had a wonderful experience with their lettings department. Shahida is a wonderful letting agent. We had absolutely no issue during our checkin and check out. Team Belvior is very easy to talk to they are always available. Thankyou Shahida and team Belvior for your help. We cannot thank you more.

Reply from agent

Sara, thanks for taking the time to leave this review. We're all glad, Shahida especially, that you've been so happy with what we've done for you.

5.00 /5
14.07.2018

Belvoir have sold my house for me. They have been there to support me all the way. Lots of help and advice. Loads of viewings. Constant contact during exchange period. Looking forward to moving. Very soon. Special thanks to Natalie my Moving Manager who has been great. Pleasure to do business with this good company.

Reply from agent

Carol, thanks for taking the time to leave this review. It's only when you've sold that you appreciate how important someone like Natalie is. Many people think that the work is done when an offer is accepted, but very often, that's when the real graft begins. We're all glad that you've been pleased with our efforts.

5.00 /5
13.07.2018

Couldn’t recommend Belvoir highly enough. We have received a fantastic service from Emily and Keith finding us a buyer, through to Matt and Natalie dealing with solicitors and keeping our buyers happy. We would like to give a big thank you to Matt who has been amazing this week in getting us through a difficult exchange and keeping everyone up todate. Thank you all you have been a brilliant team in making this sale work for us 😁😁😁

Reply from agent

Clare, thanks for taking the time to leave this review. We're really glad to hear that you've been pleased with our efforts.

5.00 /5
09.07.2018

I had been a land lady for last 9 years and I had Belvior do all the management side of things for me. Which the lettings department was just amazing. Always kept in contact with me with anything and always kept me upto date. I have now sold my house and again the sale department was amazing too. At the start I dealt with Jamie and then moved onto Natalie and from start to finish they have all been so good and made it so easy for me. Even when we had a few hic cups Natalie was there to help sort it all out and chase everyone up for me. I would highly recommend Belovior to anyone, to either rent with or to buy. The staff are always there to help and advise no matter what. Thank you all so much for the last 9 years

Reply from agent

Carrie, thanks for taking the time to leave this review. It's especially pleasing to note that you've had experience of both the sales and lettings sides of our business and that you have been so pleased with everyone with whom you've had dealings.

5.00 /5
08.07.2018
Excellent service and friendly staff. Big thank you to Kate and Carole.

Reply from agent

Sonata, thanks for taking the time to leave this review. We're glad you're pleased.

5.00 /5

I have been travelling many places for job reasons for long term. Tenancy terms are always a bit hectic when you leave the house specially after years. With Belvoir, the vacating formality really eased out with trust and they are very co-operative in terms of quick and smooth settlement. Carole, Shahida and Kate were very kind and helpful throughout my tenancy period. Maintenance department was quick and prompt in resolving the issues. And last but not the least, Jo who was amazing in getting deposit related formalities completed with Happy settlement :-)

Reply from agent

Sameer, thanks for taking the time to leave such a comprehensive review. It seems that you've been happy with everyone working here! We're always glad to hear when someone has been pleased with our efforts, especially when they've experienced every element of a tenancy and have moved on successfully.

5.00 /5
Reply from agent

James, thanks for this rating. We're glad that you have been happy with us.

Contact details
Sales Phone:

01256 809807

Lettings Phone:

01256 808116

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 17:00
Address

10 New Street, Basingstoke, Hampshire, RG21 7DE, UK, RG21

About

No matter whether it be renting or buying, selling or letting, as far as Basingstoke and the surrounding area is concerned, Belvoir truly is the local property specialist. Having bought the long-established Redwoods business in 2013, Basingstoke property owners and buyers now have the advantage of dealing with a company which benefits from many years local experience and the support of a National brand. With prominent offices on New Street, Belvoir is ideally placed to service Basingstoke and the out-lying villages. All Belvoir staff are trained and experienced in their particular discipline. Whether you are seeking an accurate valuation of a property you wish to sell, or advice regarding a lettings matter, rest assured that you will be dealing with professional team of 15 staff. If you’re after… • A truly personal service. • Commitment to excellence • Transparent fees • Support of a national network …then once you’ve read the reviews on raterAgent, you’ll probably realise that you need search no further.

Our team

Jo Jones

Property Assessor

Emily Mills

Sales Negotiator

Kate Shore

Lettings Manager

Kirsty Ross

Maintenance Co-ordinator

Brian Linehan

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Tenancy Deposit Scheme
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure