Excellent communication with clear regular informative updates. Will definitely recommend to friends and family. Great service well done!
We have recently sold our house with another agent but Belvoir sold at the top of the chain, which was of 5 properties. We were property number 3 in the chain so this is quite an unsettling position to be in due to what can or cannot happen at either end during the process. Matt, the Manager, from Belvoir took on the role of keeping all communications along the chain going, he had permission to add all the agents, solicitors, buyers and vendors into this weekly feed. We found this extremely useful as during this process you would have no clue as to what progress is taking place with anyone else or if it is you and your solicitor that may be holding things up. As it got closer to exchange Matt ramped up the communication and expedited the last bit of the process. We would like to thank Matt for doing this and to easing the stress of selling and buying a house, we feel that he went above and beyond his duties.
Excellent service. All the staff is very helpful, honest and go extra mile to help you achieve your new home. Nothing is too much trouble for them. i would definitely recommend Belvoir.
Extremely pleased from the start to the finish when purchasing my flat. Very helpful staff member - Chris Livemore -who sorted my issues and chased down concerns with the vendors and the the management company for me. Called most weeks to discuss progress and to make sure that what needed doing was getting done. A perfect guide through the whole process. Nice hamper when I picked up the keys!!
I found Mike Jones and his team to be very professional and delivered all that they promised I have dealt with a number of agencies and Belvoir are amongst the best Highly recommended
Well we are move than happy with the service we received from the Basingstoke office Thank you so much for all your hard work over the the last few months you made the sale of the house Very easy Thank you all .
Belvoir's Matthew Smith ( Branch Manager) has been the agent dealing with my house sale. At all times I have found him efficient, polite, extremely helpful, informative and very professional with a good sense of humour too and not in the least bit officious! His valuation was 'spot on' and I attained a figure very close to the full asking price. At no point did I feel obliged or pressured into appointing him/them. No 'hard sell' tactics and nor was I rushed into making any decisions. I received regular, much valued, weekly updates and Matt has made the whole selling process, which I was new to, smooth, easy and uncomplicated (though I'm sure he worked his 'socks off' behind the scene!) He even offerred/gave help and sound advice when I subsequently searched for and bought a new house (through a differing agent). Overall: I cannot rate 'Belvoir' more highly and have no hesitation in recommending them.
Thank you Matt and can you also pass on our thanks to Aaron and Jamie. We were really impressed with your efficiency and customer service throughout the process, will recommend Belvoir to friends and family in the future.
Trust me, choose Belvoir. I made the mistake of choosing a big brand like Carsons who quite frankly are awful. The provide zero customer service and little updates - I did all the chasing. In fact I felt like when I called them I was in the way of them doing other things. Here's the kicker... despite not choosing Belvoir to sell my house I did buy one from them. Matthew Smith (Basingstoke branch) still updated me and every time he knew more than Carsons, you know the people selling my house!!! Thanks Belvoir for filling Carsons void in my sell and making my buying experience fantastic . Upon collecting my keys I was greeted and made to feel welcome, trust me this company (Belvoir) is all about customer service and making the experience better - they gave me a lovely house warming gift with lots of goodies to help my first day. Seriously, choose them. Don't make my mistake and be sucked in by big brands like Carsons who's manager visited me (nice guy) but then never to be seen again and handed me over to miserable sods who quite frankly don't care. Had I chosen Belvoir the guy who sold it to me would have seen it through from start to finish. So that's a tip for you, if you choose a company by the person ask if he will handle it from start to finish. Thanks Matthew, wish I chose you to sell my place but thanks for a great buying experience.
Belvoir managed a property for my mother for several years and she said they were always helpful and efficicient. They did a great job, often going 'the extra mile' to help her as she got older. When the time came to sell the property, we wanted to sell through Belvoir because we felt they were in the best position to make the sale as smooth as possible for the tenants as well as us, the sellers. We cannot fault the service received from both lettings and sales. We were kept in the loop and any documentation required was quickly sorted. Belvoir clearly know their market and we would recommend them for both lettings and sales.
10 New Street, Basingstoke, Hampshire, RG21 7DE, UK, RG21
Website:
http://belvoir.co.ukNo matter whether it be renting or buying, selling or letting, as far as Basingstoke and the surrounding area is concerned, Belvoir truly is the local property specialist. Having bought the long-established Redwoods business in 2013, Basingstoke property owners and buyers now have the advantage of dealing with a company which benefits from many years local experience and the support of a National brand. With prominent offices on New Street, Belvoir is ideally placed to service Basingstoke and the out-lying villages. All Belvoir staff are trained and experienced in their particular discipline. Whether you are seeking an accurate valuation of a property you wish to sell, or advice regarding a lettings matter, rest assured that you will be dealing with professional team of 15 staff. If you’re after… • A truly personal service. • Commitment to excellence • Transparent fees • Support of a national network …then once you’ve read the reviews on raterAgent, you’ll probably realise that you need search no further.
Property Assessor
Sales Negotiator
Lettings Manager
Maintenance Co-ordinator