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Belvoir - Basingstoke

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
18.07.2022

Belvoir have provided us with impeccable service when i was buying my first property. Natalie is excellent at her job and she has got a lot of knowledge and explains you well. Well done Natalie and Thanks to you and your team.

Reply from agent

Thanks very much for taking the time to leave this review. Sorry it has taken so long to respond - it seems that your review has only just shown up on our management page.

5.00 /5

Belvoir Lettings and maintenance team provided us a great service right from the start to end. They gave an excellent response for each and every queries and maintenance complaints raised during our tenure. A special mention and a big Thanks to Jo and the entire team who handled the check out process for making it smooth and fair.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Balasubramani, thanks for taking the time to leave this review. We're all very glad to learn that you've been so happy with us in the 3 years or so you were a tenant.

5.00 /5

I have used Belvoir to find tenants for over 10 years and they continue to provide a very reliable professional service. All the staff are helpful and proactive, and they simply get the job done without hassle. I would recommend them to any landlord and they seem very fair in dealing with tenants.PositiveProfessionalism

Reply from agent

Gary, thanks very much for taking the trouble to leave this review. It's made all the more worthwhile since you've had such extended dealings with us.

5.00 /5

From the initial viewing of our new home to completion, the service offered by Belvoir Basingstoke was exemplary. We were kept informed throughout the process, receiving arguably better communication from the team than our own Solicitor. They facilitated an additional viewing so that we could measure up so purchases could be made prior to moving in too. The wonderful team at Belvoir Basingstoke made what could have been a stressful first moving experience great, welcoming us to our new home with a fantastic hamper. We would recommend Belvoir Basingstoke highly!PositiveResponsiveness

Reply from agent

Charlotte, many thanks for this review. Very often buyers think that their solicitor will keep them updated and sometimes this is true, but very often it is the agent who is responsible for keeping everyone informed and applying pressure when necessary. We all hope that you'll be very happy in your new home.

5.00 /5

Belvoir were absolutely fantastic with helping us to find our new home recently after a long journey of no success with other estate agents. Everything was really fast, easy and straight-forward, with no fuss or complications. Abi in particular was AMAZING. She really went above and beyond for us and we cannot thank her enough. Would definitely recommend these guys! ⭐️

Reply from agent

Nicole, thanks for taking the time to leave this review. Apologies for the late response. We 're all very glad, Abi particularly so, that we were able to help you find a new home. We wish you all the best in it.

5.00 /5

We purchased a property in Basingstoke being listed by Belvoir, we had also looked at 4 other properties listed by Belvoir. We always had a great service from the Sales team, especially on viewings. When we decided on the right property they were always on the ball, following up and chasing Silicitors etc for updates to ensure we met the expected dates and completion it was a great service and a great team effort from them all, I would highly recommend their services to all.

Reply from agent

Patrick, thanks for taking the time to leave this review. We're all pleased to learn that you've been so happy with our efforts. We wish you all the very best in your new home.

5.00 /5

I rented a property through Belvoir in Basingstoke and I must say that my family and I were treated really well during our tenancy. Whenever we need support or there are maintenance issues to be addressed while we were at the property, the responses and services that we received were to an excellent standard. When our tenancy was coming to an end, the Belvoir team ensured that we were kept up to date in every situation. They also ensured that we were provided with the required flexibility and ease that we needed to enable us move into our new home. During the checkout and post checkout process, we were given all the necessary information that we needed to assist us to fulfil our obligations as tenants, I find the information provided by Belvoir very useful and I really appreciate it. The actual checkout and post checkout process (which was carried out by Jo Jones, Belvoir's Property Assessor) was highly satisfactory and done in a very professional, fair and timely manner. There was no undue delays in processing the return of our deposit. The process was swift and I really appreciate Jo's effort all through the process. This is the first time I have had to deal with Belvoir and I must say that my overall experience was very positive. Many thanks to the entire Belvoir team, I will definitely recommend using their services. Nsima Udoh.

Reply from agent

Nsima, many thanks for taking the time to leave this review. It's not often that someone is quite as comprehensive, so thanks very much. It's always good to learn that a tenant has been so happy with us. We wish you all the very best in your new home.

5.00 /5

Belvoir were fantastic. Jamie provided a valuation, from instruction to full asking price offer was about 5 days with a professionally run open house. Post offer acceptance we dealt with Natalie who was amazing, her constant chasing of solicitors and keeping everyone updated was invaluable and I have no doubt our move wouldn't have been as smooth without her.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Jon, thanks for taking the time to leave this review. Sorry the response has been late in coming. We're glad you've been happy with our service and wish you all the very best in your new home.

5.00 /5

Our experience with Belvoir when selling our property was professional and efficient from the first evaluation through to completion. They were always easy to contact and kept us regularly updated throughout the process, regularly chasing all solicitors to keep things moving. When arranging viewings they contacted us via the phone and would always backup with an email (both when arranging an appointment and if any were cancelled) We never felt under any pressure to accept an offer (in our experience many other estate agents push for as quick a sale as possible) and were given a good appraisal of the value of our property. Strongly recommend if selling in the Basingstoke area!PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Tim, thanks for taking the time to leave this review. We're glad that you've been happy with our efforts. It's good to note also the fact that you recognise there is much to do after an offer has been made. Best of luck in your new home.

5.00 /5

I would without any hesitation, recommend Belvoir Estate Agents. As a widow, and never having sold or bought a house on my own, I was dreading the whole process. I needn’t have worried. From my first meeting with Jamie, I knew I was in safe hands; no flannel, just straight forward facts. The viewing day was managed by Sarah Jane armed with antiseptic wipes, adhering to all the then Covid restrictions. Following a successful offer, I was allocated a Sales Manager, Natalie. I can’t thank Natalie enough. She is obviously passionate about her job. She always made me feel like I was her only client. She liaised with my own, and my buyers solicitors, and always kept me well informed. I could call her anytime and she was always available to answer any queries I had. Leading up to exchange was a long drawn out process but Natalie was always there pushing for a successful outcome. So thank you all at Belvoir you’ve all been fantastic,

Reply from agent

Susan, thanks very much for taking the time to leave this review. It's been very trying to deal with conveyancing over the last 2 years and to hear that you've been so pleased with what we've done is great news. We wish you all the very best in your new home.

Contact details
Sales Phone:

01256 809807

Lettings Phone:

01256 808116

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 17:00
Address

10 New Street, Basingstoke, Hampshire, RG21 7DE, UK, RG21

About

No matter whether it be renting or buying, selling or letting, as far as Basingstoke and the surrounding area is concerned, Belvoir truly is the local property specialist. Having bought the long-established Redwoods business in 2013, Basingstoke property owners and buyers now have the advantage of dealing with a company which benefits from many years local experience and the support of a National brand. With prominent offices on New Street, Belvoir is ideally placed to service Basingstoke and the out-lying villages. All Belvoir staff are trained and experienced in their particular discipline. Whether you are seeking an accurate valuation of a property you wish to sell, or advice regarding a lettings matter, rest assured that you will be dealing with professional team of 15 staff. If you’re after… • A truly personal service. • Commitment to excellence • Transparent fees • Support of a national network …then once you’ve read the reviews on raterAgent, you’ll probably realise that you need search no further.

Our team

Jo Jones

Property Assessor

Emily Mills

Sales Negotiator

Kate Shore

Lettings Manager

Kirsty Ross

Maintenance Co-ordinator

Brian Linehan

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Tenancy Deposit Scheme
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure