Five star service with purchase

We recently purchased our new home via Barons in Basingstoke and cannot recommend them enough. From the initial enquiry, through to the sales process all the staff were pleasant to deal with and extremely professional. We did not feel pressurised and viewings were arranged for when it was convenient for us. Throughout the purchase we found they provided a first class service and when there were issues with the solicitors they were quick to assist and resolve these. To sum up we would happily use Barons again and definitely recommend them to anyone looking for a quality service in either selling or purchasing a property.

I have dealt with this agency for the buying and selling of my property. In all aspects of service you can’t fault them. Very professional and friendly manner makes you trust them straight away.

I found all the staff at Barons a pleasure to do business with, very friendly and helpful with any questions I had. They went above and beyond to make the experience as stress free for me, helping chase up any loose ends with solicitors etc and always keeping me informed.

Excellent service throughout what was a complex and prolonged sale / purchase due to problems in the chain further up. The team at Barons were absolutely superb at keeping me informed and working through issues with the other agents and solicitors in the chain. First rate service and thoroughly recommended!

I had the pleasure of dealing with Trevor from Barons. As anyone who knows him will know he is a true gentleman. We are considering selling our home in Chineham and we needed to first of all get a valuation. I received this in writing the day after we met! which I was very impressed with. Thanks again...Steven and Magaly

Everyone at Barons has been totally awesome! Our house was sold in one week, which was fantastic. If you follow that up with the fact that every staff member has been helpful and polite, you cant really ask for more. I would recommend them to anyone.

After having a nightmare experience with a previous estate agent (who I'll choose not to name) when we bought our first house, I was extremely sceptical about having to deal with an estate agent this time round. Thankfully Barons completely changed my opinion for the better- and how. We wanted to sell our house and upgrade to a bigger place for our family, and I contacted Barons on the recommendation of a friend. We managed to get an appointment to value the house almost straightaway, and the next day Kevin came over and introduced himself and answered our queries, as well as explaining the process and how they worked. My wife and I were instantly impressed with Kevin's natural and honest personality and his directness. We were told straightaway what the house was realistically worth, and how soon we could expect it to be sold. There was no complicated jargon, no false promises, and no front - what you see is what you get. Kevin was brilliant at getting straight to the point and explaining things in layman's terms, with no exaggerations or sugar coating. We also discussed what we wanted from our next house, and Kevin showed us some that Barons had that he thought matched our criteria. Again, there was no extended sales pitch or houses being forced on us that we didn't want - we were given the options that fitted our criteria exactly. We knew immediately after that first visit that we wanted to go with Barons, and am I glad we did - our house was sold STC within four days, for the price we were told we would get for it. We then went and viewed a house we liked the look of, and had an appointment almost instantly. We put an offer in that was accepted, and we are now living in that very house. Throughout the whole process Kevin and the other Barons staff were nothing short of top quality both in terms of their professionalism and their dedication to working as hard as they possibly could for us. They genuinely cared about our progress and wanted what was best for us. We hardly had to deal with anything as Barons did all the work for us, there was none of the usual stress involved in buying and selling a house. We were updated with information when necessary, and were never hassled with constant and pointless phone calls, unlike some estate agents! I never once had to chase them up for information, not something you can say often under these circumstances! In addition I was impressed with the warm and friendly vibe Kevin and all his staff gave off, and the personal touch they provided. As well as being serious when needed, we also had several relaxed and informal chats with them, and a good few laughs as well! Finally, on top of all this, their prices were unbelievably good value for money when you consider the service you get from them. There were no complicated charges, no hidden fees - just straightforward fixed prices. If you want complicated jargon, false promises, sales calls and unnecessary hassle, then go with a certain estate agent in the town centre. If you want honesty, five star service, a stress free purchase/sale and a company that works it's hardest for you and with your best interests at heart- go with Barons. I cannot recommend them highly enough. Thanks for everything Kev and co.

Barons will most definitely be my choice of Estate Agents next time I move. They were actually the couple who I was buying of off Estate Agent but once my Estate Agent had the sale and a purchaser for me, all communication stopped. I actually found out after completion that the person I had been dealing with had left about three months prior! Getting any information out of them was like getting blood out of stone! Luckily the guys at Barons took me under their wing and treated me like I was the most important person on their books, even though I wasn't even registered with them! They kept me informed at every stage and made sure I wasn't getting stressed out when things got a bit complicated. They were approachable and helpful and were honest with me, not telling me what they thought I wanted to hear. Trevor and his team were fantastic.I really cannot recommend these guys enough!

Would recommend in an instant !!! I used independent estate agents for both buying and selling, an excellent all round personal service than the bigger brand guys. Barons couldn't have been more helpful. Friendly, professional and very knowledgeable about the local area. Nothing was to much trouble, I was always kept in the loop every step of the way. Trevor's sense of humour always put a smile on your face. I can honestly say that previously I thought estate agents were very pushy and some still are but not with Barons. Truly a pleasure dealing with Trevor, James and Matthew. Thank you guys, I love my new home :)

We really appreciated the efforts Barons went to, not only finding a buyer for our own house very promptly but also progressing the whole chain of property transactions, overcoming several challenges along the way. We really believe that our intended move would not have succeeded had we chosen another agent. Highly recommended!