I've just moved into a flat let by Robert Ouslam, the viewing was very thorough and helpful, and Charlotte who has been handling the let has been wonderful to deal with. The flat has a couple of maintanence issues still to fix since I moved on quite short notice, but I have been kept updated about these.

I'm a new tenant and I was fully satisfied with the service of the young lady Chrystalla Nicolas. Her back to back communications were timely helpful to go through the process successful. I thank Robert Oulsnam for making this to me.

Really prompt response......Chrystalla was easy to relate with.

Chrystalla Nicolas has helped us book viewings, connect with landlords and provided us with timely feedback on our application. :) Looking forward to be approved on the recent application we had thru her.

I have recently dealt with Lydia during a property search, she was very friendly and helpful - Thankyou!PositiveResponsiveness, Professionalism

We wanted to give a special thanks and mention to Sanae who dealt with our lack of organisation with friendliness and charm. We had forgotten our passports, despite reminders. Sanae was firm in insisting on her need to see our original documentation, but turned a frustrating morning into a positive experience by her friendliness and professionalism - as well as by providing a very welcome cup of tea! Small actions which transformed our morning. Thank you Sanae.

A good reliable service.PositiveResponsiveness, Professionalism

A fast and friendly service. A great help throughout our recent renting experience!PositiveQuality, Professionalism, Value

Fantastic customer service by Lydia. She made the process as comfortable as she could until the day we collected the keys. Very helpful and professional.PositiveResponsiveness, Quality, Professionalism

After a few initial problems I was put in touch with Lydia Mace-Moore & Mark Anning at Olsnam who dealt with things moving forward. Both were really helpful and any questions I had, kept me in the loop with viewing requests and offered advice when needed.