Unfortunately they take my 255 £ and reject my application after 1 weeks because they have some stupid rules .Because I have only 18000£ income they refused me a 695 rent house.So be careful before apply with this letting agency.

They lie about how you leave a property even when it's been cleaned

Utterly atrocious. Not trustworthy, no integrity. Avoid at all costs. Will manipulate the truth to suit their agenda.

Bad people dealing with rogue landlords. They keep inventing stories to make people loose money.

Disgraceful service. Have been a resident in a let property via oulsnam for 12 months now. Just found out I have been lied to constantly for the last 12 months by Caroline at Barnt Green, the landlady has been also. Only found out due to a chance meeting between us both. Oulsnam charging landlady for repairs, yet the work has not been carried out ever, in fact we were told that the landlady refuses to do the repairs. This has happened on more than one occasion. Caroline is a liar! AVOID THE BARNT GREEN OFFICE

Letting- Helpful when you start, but once the house is let they're DREADFUL at getting any work done, answering any queries, calling you back ever, inspecting the parts of the house you want inspecting, sorting anything out when the tenant is moving out or doing anything to earn the money they're getting for virtually nothing. I used a letting agent as I lived in another city and wanted peace of mind. Utterly rubbish!!! And I did raise my concerns politely but they weren't addressed. Still after the tenant moved and the house is sold they forward the tenant's post (ie. bills) to me rather than her!!!

very unprofessional, once you have paid up & in the property they couldn't give a crap, even if the ceilings fall down in bedrooms with severe leaking from roof, severe damp issues & electricity sockets melting, they still don't care. (4 children living there as well) Use anybody but! Unless you enjoy chasing repairs and being ripped off don't bother.....