Efficient staff, with a professional approach easy to contact and reply promptly to problems. Would recommend this company to people looking to rent.

We bought a house through RO&Co and were pleased with the level of support and engagement from the staff who were able to manage the whole process. They quickly dealt with our questions and concerns and acted as a negotiator between ourselves and the vendors not only on the sale price but also some of the issues raised during the surveys. In the expanding world of cheap, online, DIY estate agents RO&Co underlined every reason why you should still use a reliable, trusted and also experienced estate agent to manage arguably the most expensive transaction / purchase you will ever make. We will definitely consider and recommend RO&Co should we ever sell the property which we have just purchased.

I have let my property with Robert Oulsnam Barnt Green for the last 9 years. The property has been continually rented in those 9 years, and that is down to the professional approach the team in Barnt Green have. Caroline Allen cares a lot about how important it is for the Landlords to feel in good hands. Thanks team. Emma

Staff are ok

Put my house in the hands of their lettings department at a time when the market was supposed to be very strong for lettings. After agreeing a price and signing the documentation and an initial positive conversation- I then had zero contact and no response to several requests to change details on the listing such as changing the ‘no pets’ to attract more viewings, so I pulled my property from them, changed my plans due to this poor experience and losing faith in letting my property. ……and handed it to the Oulsman Rubery sales office who are brilliant

Website impossible to navigate!

Treatment of tenants is appalling and requests ignored. Steer clear if you want your tenancy to run smoothly.

Used a couple of their sites. Very poor indeed.

Avoid this estate agent They list property even if its not ready to move in. Landlords try to contact you directly. Non professional /serious behaviour by the agents. They don't care about what you upto just want to make money legally or illegally. They tried to keep my holding deposit. Tried to charge me the money for references. When i complained PRS they gave me my money back. Clearly shows how they are doing business. Bussiness is all about customers they need to learn that. AVOID THEM OR BE READY FOR ANY SITUATION