They forgot to get our address from the retailer and didn't realise until the driver was on the road. This happened multiple times. They also didn't allow us to give them our details ourselves when we called customer services. We took over a month to receive our product and it arrived smashed. This service is comedically bad.
Webbers Estate Agents Barnstaple
39-41 Boutport Street, Barnstaple, Devon, EX31 1SA, UK, EX31
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A selection of reviews, highest rated first. Not every review may be shown.
Appalling delivery team. Unskilled,incompetent, rude and bad mannered. It won't fit...we dont remove packaging...we dont need to place it....and the list went on. Hope I never have to see these types again!
The online manual claims Russell Hobbs is the brand but the manual delivered with the freezer says Abode. After visiting their website I discovered that they have a licence to sell Russell Hobbs products (but clearly not to claim their own brand products are from Russell Hobbs). I raised complaints with both companies through Resolver that have not been addressed and I am escalating to the consumer watchdog. Based on other reviews, it sounds like they deliver for lots of UK companies and I wonder how much business they get from misplaced trust in institutional British brands. I bought from B&Q and was appalled at the service - the freezer arrived in what looked like a second hand box held together with tape. It is subpar and makes a loud clunk every 15 minutes.
After signing for delivery of a new washing machine, they dropped my old one down the stairs outside, breaking several tiles and then showed me a document saying I had signed stating no damage and have refused to fix the issue! This company is operating fraudulently!
Shameful. Robert Dyas are investigating this crooked company for unethical treatment of product warranty holders. In a nutshell: This company imports cheap, poor quality goods and when they break soon after purchase and a warranty claim is …
I placed an order on 10th February 2026 for in Argos, including installation and recycling. My household took the entire day off on 18th February, to be available for this delivery. …
It's beyond bad. The drivers were literally rolling up the washing machine up the stairs. This was after weeks of hustle, because first washing machine was left at the bottom of the stairs and only to find out that it's damaged when i …
Absolutely unacceptable service from Product Care Group. The driver arrived with a terrible attitude, was rude from the start, and then simply stormed off without properly explaining anything. We were left waiting for over two hours with …
Terrible service nothing its strapped up in the back of the van all just throwen in there new stuff old stuff been collected all sliding about 1 man dragging it all about with trying to get it to your door absolutely Terrible already my goods are dented
Had a 2 hour delivery slot booked for a tumble drier, waited in, and no delivery. Just spoken to the company who said the driver couldn’t find our house (Amazon mange to find it in the dark) and they can’t now deliver for another 5 days! The driver also claimed to have called me twice, but I didn’t get a call and no missed calls.
About Webbers Estate Agents Barnstaple
Webbers Barnstaple, located in the heart of Barnstaple, North Devon, serves as a central hub for property expertise. Our friendly and approachable team is dedicated to guiding clients through buying, selling, or renting homes in the picturesque region. Offering personalised services, we cater to the unique needs of first-time homebuyers, experienced investors, and those considering property sales. The office provides extensive property listings, featuring a diverse range of homes from charming cottages to spacious family residences, making it a one-stop destination for individuals exploring properties for sale or selling their homes in the area.
Website: https://www.webbers.co.uk/offices/estate-and-letting-agents-in-barnstaple-north-devon/
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