Webbers Estate Agents Barnstaple

Without a doubt, this is one of the rudest and most unprofessional companies I have ever dealt with. I was expecting delivery of a fridge freezer which had already taken over two weeks to arrange. The driver then apparently “couldn’t find” my property, “apparently tried to call me” despite there being no missed call whatsoever, and I was subsequently told that Google Maps was somehow directing the driver into the middle of nowhere. To make matters worse, the individual I spoke to on the phone then attempted to insinuate that this was somehow my fault, even suggesting that I had no phone signal. This is despite the fact that every other courier company manages to find my property without issue, and I have lived here for almost a decade. The complete lack of accountability, poor communication, and dismissive attitude shown throughout this experience has been genuinely appalling — especially considering we have now been without a fridge for over two weeks. Avoid this company like the plague

Doesnt deserve 1 star!! I ordered a freezer from amazon, three delivery dates from these cowboys, three unsuccessful delivery dates because the freezer was never on the van!!!!! Even though each time the day before they gave me a time slot!!! Joke

This company did not deliver my fridge freezer when they said they would. (After sending many texts beforehand). They then didn't ever text again! Still not heard anything and Hoover claim to be escalating it. Not so much. As usual a complete lack of urgency for a simple problem which is after all their one job.

Useless! I bought a new induction hob and electric oven from Bosch and paid extra for fitting and removal of my old appliances. Delivery man said the wiring wasn't correct for my appliances and I'd need an electrician to rewire. I've just done that and been told no rewiring was required, and did the job in less than an hour for a 3rd of the cost. I'm currently trying to get a refund from Bosch but they're not making it easy.

This company is absolutely ridiculous it needs to be sorted or shut down!!!! My washing machine was supposed to be delivered on Friday, delivery driver went to wrong house to deliver wrong address and left a note saying I wasn't home neighbour came gave me note saying did you order fridge freezer I said it was a washing machine and note said fridge freezer. Called product care advisor was not having non of it but instead blamed it on me and also said thats your problem very disgusting rescheduled for 5 days later. We have been left without washing machine 2 weeks now there's no complaints procedure either just end up going round in circles please try avoid

Don’t bother yourself to other from this company

Ovoid product care at all cost! I ordered my appliance 3 weeks ago from Costco and my delivery driver turned up and said that there is no big parking space for his little van. I open the residential parking barrier and let him in and there were 3 parking spaces but he didn’t take it. He left me without saying what will happen to my order. I contacted Product Care that I didn’t receive my order as your driver was incompetent and unhelpful and I was told that they are going to investigate but after a few days I was contacted that the parking spaces were small for the driver (this are standard parking lots) who obviously couldn’t park in. So I was told that I should either call Costco and cancel my order or book for redelivery in a week. This is crazy, I have never had such an experience ever. So I had to rebook and wait another week for it and was asked to pay for the parking of the off road for my order to be delivered! Such a disgrace! Ovoid this company at all cost!

Washing machine never got delivered. Absolute scam, avoid!

This company damaged my kitchen flooring, covered up the issue before leaving and claim no responsibility. A cowboy operation surprised they arrived in a van and not a horse. If you have any option not to use them - take it