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Country Properties - Baldock

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
04.10.2016

5 stars

4.00 /5

Christian showed my sister and I around a Biggleswade property at Manor .court! He was very professional, but not pushy. He answered all of our questions about the property, and was extremely helpful. We were very impressed with his upbeat attitude.

Reply from agent

Thank you for taking the time to leave such a positive review for Christian, it is really appreciated!

4.00 /5

We were very impressed with the energy and enthusiasm put in to marketing our mother’s house. The support given as we waited for problems down the chain to be sorted out was also very helpful. Would definitely recommend.

Reply from agent

Thank you for taking the time to write this review Kirsty, and for letting us know how we did!

4.00 /5

Very quick responses to emails and enquiries, keep you updated about the progress of sales. Super friendly staff who always have time for you. Made the buying process much less stressful.PositiveResponsiveness, Professionalism

Reply from agent

Thanks so much for taking the time to write this review, we are pleased to hear you have had a friendly and welcoming experience with Country Properties. We wish you all the best in your new home.

4.00 /5

We bought our property through Country Properties, the viewings were excellent, staff very responsive and helpful during a rather difficult issue with our mortgage. Very happy, would recommend.PositiveResponsiveness, Professionalism

Reply from agent

Thank you so much for taking the time to leave a lovely review. Our Team really appreciate your comments. We wish you all the best in your new home.

4.00 /5

Very impressive with how quickly country properties responded to any queries. The staff have been supportive and informative throughout the process . I would definitely recommend country properties.PositiveResponsiveness, Professionalism

Reply from agent

Thank you very much for this review, the team are happy to hear you were pleased with our service.

4.00 /5

Very professional estate agents. Provided the right level of support throughout the purchasing process.

Reply from agent

We are so glad you had a good experience with Country Properties, We wish you all the best in your new home.

3.00 /5
16.01.2015

They have a lot of Baldock properties on their books and undoutedly get a lot of people knocking on their door to view them. I registered with them in 2012 when house hunting - got property details given to me (I had dropped into the office). Viewed a couple although no good. All an OK service. But then heard nothing from them until....wait for it...a year later....they had something on the market would I be interested? A year without anything from them (despite stuff coming on the market that matched my criteria). Clearly they had a tricky one to sell and were actually being proactive! If you want an estate agent that will proactively market you property I would question whether these were any use at all.

2.00 /5

Not a pleasant experience. I found Helen to be very dishonest, the rest of the team do their best.

Reply from agent

Dear Ms Coughlan, we are shocked and surprised with your review. Our reputation is important to us and we do not understand the justification for your comments. I would be grateful if you could call me at your convenience to discuss further on 01763 245121 John Redman, Director

1.00 /5

Unpleasant Experience as a First-Time Buyer As a first-time buyer, I encountered several challenges during my recent property purchase. After my offer on a leasehold property was accepted—based on advice regarding the appropriate price—I discovered discrepancies upon reviewing the leasehold contract. The service charge was higher than initially stated; although the advertisement mentioned the 2022/23 rate, the latest charge was never communicated to me prior to my offer despite my inquiries. Additionally, I inquired about a nearby vacant land and was relaxingly answered by the estate agent. Later, searches revealed plans for a significant construction project in that area. It’s surprising that the estate agent was unaware of such developments. Furthermore, I noticed the council tax band was incorrectly listed. The team was reluctant to address this with the seller, suggesting I handle it post-completion. Throughout the process, I felt hurried by the estate agent, receiving minimal support as a first-time buyer. It appears that little diligence was exercised in verifying property details. Notably, I later discovered that no lenders would finance this property, rendering it unsuitable and resulting in financial loss for me. Ironically, the property’s advertisement has since been updated with this information, seemingly at my expense. These issues might have happened with whatever estate agent handled the property because estate agents rely on seller-provided information. So maybe I'm wrong but I personally feel let down. Buyers must verify their identity and financial status so it’s frustrating that property details aren’t similarly authenticated. This experience underscores the need for thorough due diligence to prevent financial losses for unsuspecting buyers.

Reply from agent

We are really sorry to hear you are feeling this way Michael. We pride ourselves in our customer service. The correct Council Tax band is displayed on our details. We investigated this for you when you raised the question and informed you that all the properties in the block has the same Council Tax band. We discussed a possible appeal directly to the Local Council after completion if you disagree. The Deed of Variation for the Ground Rent is not something we as agents or the vendor would be aware of or deal with. This will be raised during the conveyancing process by the solicitors. Unfortunately in this instance the Freeholder refused to grant a Deed of Variation, which is unusual, hence the reason this information has now been added to the listing.

Contact details
Sales Phone:

01462 895061

Lettings Phone:

01462 895061

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 09:00 - 16:00 Sunday: 10:00 - 13:00
Address

39 High Street, Baldock, Hertfordshire, SG7 6BG, South East, UK, SG7

Our professional team members are experts in the local property market and are here to help you with your sale or let, every step of the way. We’re part of a network of estate agents and are partnered with the Hunters group. This means you get the service of a local agent with the support and infrastructure of a national chain. So get in touch today for a free valuation or to find out how we can help.

Our team

Baldock Office

No memberships information available

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No memberships information available

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