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Country Properties - Baldock

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Unpleasant Experience as a First-Time Buyer As a first-time buyer, I encountered several challenges during my recent property purchase. After my offer on a leasehold property was accepted—based on advice regarding the appropriate price—I discovered discrepancies upon reviewing the leasehold contract. The service charge was higher than initially stated; although the advertisement mentioned the 2022/23 rate, the latest charge was never communicated to me prior to my offer despite my inquiries. Additionally, I inquired about a nearby vacant land and was relaxingly answered by the estate agent. Later, searches revealed plans for a significant construction project in that area. It’s surprising that the estate agent was unaware of such developments. Furthermore, I noticed the council tax band was incorrectly listed. The team was reluctant to address this with the seller, suggesting I handle it post-completion. Throughout the process, I felt hurried by the estate agent, receiving minimal support as a first-time buyer. It appears that little diligence was exercised in verifying property details. Notably, I later discovered that no lenders would finance this property, rendering it unsuitable and resulting in financial loss for me. Ironically, the property’s advertisement has since been updated with this information, seemingly at my expense. These issues might have happened with whatever estate agent handled the property because estate agents rely on seller-provided information. So maybe I'm wrong but I personally feel let down. Buyers must verify their identity and financial status so it’s frustrating that property details aren’t similarly authenticated. This experience underscores the need for thorough due diligence to prevent financial losses for unsuspecting buyers.

Reply from agent

We are really sorry to hear you are feeling this way Michael. We pride ourselves in our customer service. The correct Council Tax band is displayed on our details. We investigated this for you when you raised the question and informed you that all the properties in the block has the same Council Tax band. We discussed a possible appeal directly to the Local Council after completion if you disagree. The Deed of Variation for the Ground Rent is not something we as agents or the vendor would be aware of or deal with. This will be raised during the conveyancing process by the solicitors. Unfortunately in this instance the Freeholder refused to grant a Deed of Variation, which is unusual, hence the reason this information has now been added to the listing.

Contact details
Sales Phone:

01462 895061

Lettings Phone:

01462 895061

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 09:00 - 16:00 Sunday: 10:00 - 13:00
Address

39 High Street, Baldock, Hertfordshire, SG7 6BG, South East, UK, SG7

Our professional team members are experts in the local property market and are here to help you with your sale or let, every step of the way. We’re part of a network of estate agents and are partnered with the Hunters group. This means you get the service of a local agent with the support and infrastructure of a national chain. So get in touch today for a free valuation or to find out how we can help.

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Baldock Office

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