They have a lot of Baldock properties on their books and undoutedly get a lot of people knocking on their door to view them. I registered with them in 2012 when house hunting - got property details given to me (I had dropped into the office). Viewed a couple although no good. All an OK service. But then heard nothing from them until....wait for it...a year later....they had something on the market would I be interested? A year without anything from them (despite stuff coming on the market that matched my criteria). Clearly they had a tricky one to sell and were actually being proactive! If you want an estate agent that will proactively market you property I would question whether these were any use at all.