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Belvoir - Andover

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

I have bought several properties in the Andover area now from estate agencies like Connells and Ashwell's and also have a property portfolio in the Basingstoke area as well. I have never come across an agency or an organisation as unprofessional as Belvoir ever!. I believe that the staff at Belvoir are extremely rude, inefficient and unprofessional. I would never do business with this organisation as a buyer or a seller. In my dealings with this organisation I have come across what I regard to be some very suspect business practices which would simply not be acceptable in any of the other more reputable estate agents in Andover. This agency has an extremely poor reputation in Andover and beyond ....you have been warned !!!! I have previously viewed a number of properties through Belvoir but I did not find those properties as suitable/ value for money and as a result I have took my business to Connells & Ashwells where I received an excellent service from both and recently purchased properties from both (offering inexcess of the asking price!). Belvoir Estate Agents has a rubbish service, unprofessional staff and what I believe to be extremely suspect business.. amateurs/cowboys !!!!!

Reply from agent

It is disappointing that this particular individual chooses to leave negative comments about us successfully selling a clients property at more than the asking price. On this occasion, he decided to, in an unprofessional and underhanded way, start knocking on the door of the seller (who did not want to deal with him), and then wrote a slanderers letter to our client trying to undermine the accepted offer for the property. As the national statistic for ‘fall-through’ is 1 in 3, it is essential to our clients that we evaluate carefully and advice the background of any offers that are submitted to ensure the best chance of a successful sale. It is worth also noting Mr Hannan had viewed other properties with us and decided they were ‘too expensive’ even though they sold the same day. Not only are we an award winning estate agent, but our client on this particular occasion is delighted with the efficient service that we have demonstrated. We are contacting our fellow estate agents so that they can also black list Mr Hannan.

1.00 /5
16.07.2016

Worst agency ever. Aranged a viewing on Friday it took me 30 minutes to get to the property and after 10 minutes i was waiting outside i called them to see why they were late and they said they couldnt find me on the records. I said alright mistakes can happen and we re-arranged they suggested me to re-arrange for the following day. I went again to the property and by surprise nobody showed up again. I called them three times within that 30 minutes delay and i ve been told that he is on his way. Because nobody showed up again called back and they told that actually the agent didnt pick up the phone and they dont know where he is. I cannot imagine worst coatumers service than that and i regred for the time i spent looking for a property woth them.

Reply from agent

Hi Argiris, Are you sure you were viewing through us?…See more

1.00 /5
14.12.2014

We lived at 3 Anton Court Andover from May 2011 - May 2012 and when I was at work they entered my flat without 24h notice to do viewing when my wife was taking shower! Normal practice for them. Avoid. Expensive and not proffesional.

1.00 /5
08.10.2013
Reply from agent

Hi Louise Marie English, just wondering if you have ever dealt with the Andover branch as I noticed you were not local. I'm sorry if you have received poor service from another branch but I was wondering if you could remove the review as we are a franchise (privately run) and it harms our office here. Hope you understand, Daniel

Contact details
Sales Phone:

01264 366611

Lettings Phone:

01264 366611

Opening hours

Unknown

Address

18 Bridge Street, Andover, Hampshire, SP10 1BH, UK, SP10

About

Belvoir Andover has been marketing property since 1997 and now is able to sell, rent, let and lease your residential and commercial property. We have a large team of property experts available to assist you every step of the way, regardless of whether you are buying or renting your new home, retail, office or industrial property. Why not give us a call today to find out how we can help you move.

Our team

Greg Greatbatch

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Property Ombudsman Lettings
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