We dealt with Andrew and Phil back in Feb 2025 as part of the buying process, being seller and buyers in a smallish chain. Andrew was difficult at times and we felt the agents were in favour of the seller and others in the chain above us throughout the whole process. We felt this was likely due to the others buying higher value properties and us being at the bottom of the chain. Having been a buyer twice now I felt this time round the process was rigid and very stressful with us loosing money in the process. We would not recommend and would avoid in the future.