Mortimers

Amazing team in Accrington Special thanks to Leaoni who always kept us in the loop thanku thanku thanku

⭐⭐⭐⭐⭐ We recently purchased our new home through Mortimers in Accrington and we cannot thank Leaoni and Emily enough for all of their help throughout the process. From start to finish, they were incredibly welcoming, professional, and always happy to help with any questions or concerns we had. Moving house can be a stressful experience, but Leaoni and Emily went above and beyond to keep us updated, provide reassurance, and ensure everything progressed as smoothly as possible. Nothing was ever too much trouble, and their friendly, approachable manner made a huge difference during what can often be a challenging time. Their communication was excellent, and they were always on hand to offer support whenever we needed it. We are so grateful for all of their hard work and dedication and would highly recommend working with both girls. Thank you, Leaoni and Emily, for helping us get into our new home! 😊 — India & Aaron

Fantastic service throughout my move. A huge thank you to Emily, who was incredibly helpful, professional, and kept me updated every step of the way. Her communication was excellent and she always took the time to answer any questions I had. I’d also like to thank Freddie for his support. Everyone I dealt with was friendly, approachable, and made the whole process much less stressful. I would highly recommend this estate agency to anyone looking to buy or sell a home.

We had a brilliant experience working with Emily, from our first viewing to the day we got the keys, she was proactive, transparent, and genuinely on our side. Communication was second to none, calls and emails were answered quickly, and updates came before we even had to ask. If I had any questions I knew I could drop her an email and she would reply fast with an answer, or managed to find out how to get me an answer through her hard work and dedication. Emily made sure to keep the line of communication moving in a time where it felt it had gone quiet by chasing enquiries, communicating with the sellers on our behalf and asking and keeping the solicitor chain moving. She calmly navigated a couple of hiccups without any drama and at no point did I feel I couldn’t approach her with any questions or problems I faced. Nothing ever felt too much for her- just thoughtful guidance and clear next steps. Thanks to Emily and the whole team at Mortimers, the whole process felt smooth and stress-free in which can be a very stressful time! We’re thrilled with our new home and wouldn’t hesitate to recommend Emily and the Mortimers team in general. Thankyou for your dedication, kindness and hard work, it was very much appreciated. Madison

I would highly recommend Emily at Mortimers. Throughout the entire process, she was incredibly helpful, polite, and professional. She kept me regularly updated at every stage, which made what can often be a stressful experience much easier to manage. Emily went above and beyond by actively chasing the sale of my old property to help ensure everything progressed smoothly. Her dedication, communication, and commitment were instrumental in making the transition into my new home as seamless as possible. Thank you, Emily, for your outstanding support and excellent customer service. It was greatly appreciated.

The whole process from my initial phonecall to Mortimers at Accrington to completion, has been absolutely brilliant. Everyone has been so efficient, professional and have communicated with us every step of the way. A special thank you to Emily for ensuring that everything went so smoothly. Thank you to the team! I would highly recommend Mortimers Accrington.

We purchased our new home with Mortimers and the staff were very keen to help especially Grace who was very patient helpful and friendly explaining the process. During the process my impatience grew and it was explained by Grace that it is normal to take many weeks to complete a property sale nowadays.

We were very happy with the service provided by Mortimers to sell our property. Cara was excellent in helping us achieve an asking price offer soon after the house went on the market and Grace provided an equally great service in keeping the whole process on track to completion. As we do not live local, it was reassuring to know that everything was being handled efficiently. We would definitely use Mortimers again in the future.

Thank you to Emily Barrow for all the help she gave us throughout the process of buying our first house. She was very patient with us at all times. She provided full updates for where each house was in the chain every week and if we ever called in she would be extremely helpful. Just a great person to have hold your hand throughout the whole process. We were even given a welcome box on moving day with store discounts & essential items to get us started. Thank you very much to Emily & the team at Mortimers Accrington - They go the extra mile to put a smile on your face. We absolutely love our new home!