I bought the property through Mortimer Accrington branch. Tom Moss was my representative for the purchase of property. His performance from start to end was exceptional. He was happy to help all the time. All the staff in Accrington branch was amazing. They were very helpful. I will use Mortimer Accrington again in future.

I have recently purchased a property that Mortimers in Accrington had advertised. It's a lovely new build, and when viewing the property the gentleman showing us the property was very helpful and polite. But if I am honest the 5 stars are because of Chloe Jenkinson who contacted us a few weeks after we had had an offer accepted to see how the move was progressing. I have to say she's a real credit to Mortimers Estate Agents, as Chloe was friendly, polite, helpful, informative and professional throughout. She answered every email, called me back when I wasn't able to speak to her and generally went above and beyond consistently. She kept us informed throughout, often letting us know of developments even before the Solicitors were able to tell us. There was a small issue that occurred, that wasn't anything to do with her, but she apologised even when she didn't have to. Which just highlights her sympathetic nature and thorough understanding of the stresses of moving. The moment Chloe got involved our stress levels more than halved, so I couldn't speak highly enough of her.

I had the pleasure of working with Chris Taylor at Mortimers estate agents, and I couldn't be happier with the service he provided during the purchase of our new home. Chris was attentive, professional, and always went the extra mile to ensure a smooth and stress-free process. His knowledge of the local market and his dedication to finding us the perfect home was truly impressive. I highly recommend Chris Taylor to anyone looking for a top-notch estate agent. Thanks to him, we are now happily settled in our new home!

My brother and I were delighted with the way Mortimers, especially Chloe, guided us through a sometimes difficult process of selling our old family home. These things take take and patience, as we have learnt, and Chloe and Mortimers' insight and support thoughout was incredibly useful; both on a professional and personal level. Highly recommended.

Mortimers provided an excellent service when we bought our property. Chloe, Tom and Chris at the Accrington office were helpful, friendly and professional throughout. They always responded to queries in a timely manner and communication was great. We were in a difficult chain and Chloe was very supportive and reassuring. We wouldn't hesitate to recommend them.

Mortimer's is a top quality estate agent with kind, dedicated and professional staff. Chloe was absolutely outstanding and went above and beyond to support us with both our sale and purchase. She is so knowledgeable of the whole process and made us feel comfortable and reassured throughout. She is worth her weight in gold. The whole team is fabulous, we had great support from Tom too, and great communication from Matt, Leoni and Chris. The kind staff at branch support were also lovely, and communication within the whole company is easy and flawless. We would recommend Mortimer's to everyone, the standard of work and interpersonal communication is second to none. Thank you all.

We have recently sold our house and bought a bungalow with the expert help from Mortimers, Accrington. From the very beginning when Mathew came and valued our house and showed us a bungalow that they were selling, We soon had viewers shown around by Jen who did a wonderful job that first day and I'm sure"sold"our house to the new buyers. Followed later that week by Chris who also put us at ease. Then it was up to the lovely Chloe, who helped to make the process run so smoothly for us. I cannot thank them enough. We truly love our new bungalow. Dave and Mair Ashton.

Just completed on my first house, it was not straightforward at all and the case was dealt with brilliant by the staff at the Accrington branch. I had the pleasure of Tom mainly but also Chloe and Chris and they have ALL been fantastic! Thanks guys x

Great customer service. Really helpful advice and easy to talk to Was dealt with by Chloe. She was really informative and helpful

Absolutely fantastic service from all the team at Mortimers Accrington. Mortimers were brilliant from the very start with the valuation of the house from Matt to the consistent and professional support from Chloe, Tom and the rest of the team throughout the house buying/ selling process. Thank you to you all. Would definitely recommend Mortimers Accrington.