I would highly recommend Emily at Mortimers. Throughout the entire process, she was incredibly helpful, polite, and professional. She kept me regularly updated at every stage, which made what can often be a stressful experience much easier to manage. Emily went above and beyond by actively chasing the sale of my old property to help ensure everything progressed smoothly. Her dedication, communication, and commitment were instrumental in making the transition into my new home as seamless as possible. Thank you, Emily, for your outstanding support and excellent customer service. It was greatly appreciated.

We had a brilliant experience working with Emily, from our first viewing to the day we got the keys, she was proactive, transparent, and genuinely on our side. Communication was second to none, calls and emails were answered quickly, and updates came before we even had to ask. If I had any questions I knew I could drop her an email and she would reply fast with an answer, or managed to find out how to get me an answer through her hard work and dedication. Emily made sure to keep the line of communication moving in a time where it felt it had gone quiet by chasing enquiries, communicating with the sellers on our behalf and asking and keeping the solicitor chain moving. She calmly navigated a couple of hiccups without any drama and at no point did I feel I couldn’t approach her with any questions or problems I faced. Nothing ever felt too much for her- just thoughtful guidance and clear next steps. Thanks to Emily and the whole team at Mortimers, the whole process felt smooth and stress-free in which can be a very stressful time! We’re thrilled with our new home and wouldn’t hesitate to recommend Emily and the Mortimers team in general. Thankyou for your dedication, kindness and hard work, it was very much appreciated. Madison

The whole process from my initial phonecall to Mortimers at Accrington to completion, has been absolutely brilliant. Everyone has been so efficient, professional and have communicated with us every step of the way. A special thank you to Emily for ensuring that everything went so smoothly. Thank you to the team! I would highly recommend Mortimers Accrington.

We purchased our new home with Mortimers and the staff were very keen to help especially Grace who was very patient helpful and friendly explaining the process. During the process my impatience grew and it was explained by Grace that it is normal to take many weeks to complete a property sale nowadays.

I would just like to thank Mortimers estate agents for their professional advice and patience on helping me find the perfect property and home I just love my new home 🏡 I feel like I'm on holiday even day.A special thank you to Jennifer for her advice and compassion on choosing this property allowing me to take my time on multiple visits Jennifer turned up every time on time she also showed people around my old house with courtesy and respect Jennifer certainly knows her job I'm sure she is a much valued member of the team Thank you once again Mortimer and Jennifer Kind regards Mr AE Watson

Thank you to Emily Barrow for all the help she gave us throughout the process of buying our first house. She was very patient with us at all times. She provided full updates for where each house was in the chain every week and if we ever called in she would be extremely helpful. Just a great person to have hold your hand throughout the whole process. We were even given a welcome box on moving day with store discounts & essential items to get us started. Thank you very much to Emily & the team at Mortimers Accrington - They go the extra mile to put a smile on your face. We absolutely love our new home!

This was the first time I'd used Mortimer's and I'd recommend them to anyone selling a house locally. From first impressions to the completion of the sale they were first class. Emily in particular, supported by the rest of the team kept me fully informed all through the process, providing advice where needed. Very happy with their service.

We were very happy with the service provided by Mortimers to sell our property. Cara was excellent in helping us achieve an asking price offer soon after the house went on the market and Grace provided an equally great service in keeping the whole process on track to completion. As we do not live local, it was reassuring to know that everything was being handled efficiently. We would definitely use Mortimers again in the future.

Great service Alex and Leoni were brilliant thankyou for everything

Recently use mortimers it was great experience, deal with Cara Cavannagh she is very helpful all the through, thanks for team mortimers and Cara Cavannagh definitely recommend 😊 …