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Mortimers

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I recently purchased a property through Mortimers Accrington and couldn’t be happier with the service. From start to finish, the whole process was handled professionally and communication was excellent throughout. A special thank you to Leoni, who was always friendly, helpful and quick to answer any questions I had. She made what can be a stressful process much easier. I would definitely recommend Mortimers Accrington to anyone looking to buy or sell a property. Thanks again to Leoni and the whole team!

5.00 /5

Amazing team in Accrington Special thanks to Leaoni who always kept us in the loop thanku thanku thanku

5.00 /5

Fantastic service throughout my move. A huge thank you to Emily, who was incredibly helpful, professional, and kept me updated every step of the way. Her communication was excellent and she always took the time to answer any questions I had. I’d also like to thank Freddie for his support. Everyone I dealt with was friendly, approachable, and made the whole process much less stressful. I would highly recommend this estate agency to anyone looking to buy or sell a home.

Reply from agent

Thanks Daniel for your praise. It is a pleasure to know that you feel we have made your journey of moving, less stressful. We are really grateful of your recommendation and look forward to supporting you in the future, whenever that may be!

5.00 /5

⭐⭐⭐⭐⭐ We recently purchased our new home through Mortimers in Accrington and we cannot thank Leaoni and Emily enough for all of their help throughout the process. From start to finish, they were incredibly welcoming, professional, and always happy to help with any questions or concerns we had. Moving house can be a stressful experience, but Leaoni and Emily went above and beyond to keep us updated, provide reassurance, and ensure everything progressed as smoothly as possible. Nothing was ever too much trouble, and their friendly, approachable manner made a huge difference during what can often be a challenging time. Their communication was excellent, and they were always on hand to offer support whenever we needed it. We are so grateful for all of their hard work and dedication and would highly recommend working with both girls. Thank you, Leaoni and Emily, for helping us get into our new home! 😊 — India & Aaron

Reply from agent

India and Aaron, thank you for such a lovely review. Purchasing a home is a major milestone, and we're delighted we could help make the journey a positive one. We wish you every happiness in your new home and thank you for your recommendation!

5.00 /5

We had a brilliant experience working with Emily, from our first viewing to the day we got the keys, she was proactive, transparent, and genuinely on our side. Communication was second to none, calls and emails were answered quickly, and updates came before we even had to ask. If I had any questions I knew I could drop her an email and she would reply fast with an answer, or managed to find out how to get me an answer through her hard work and dedication. Emily made sure to keep the line of communication moving in a time where it felt it had gone quiet by chasing enquiries, communicating with the sellers on our behalf and asking and keeping the solicitor chain moving. She calmly navigated a couple of hiccups without any drama and at no point did I feel I couldn’t approach her with any questions or problems I faced. Nothing ever felt too much for her- just thoughtful guidance and clear next steps. Thanks to Emily and the whole team at Mortimers, the whole process felt smooth and stress-free in which can be a very stressful time! We’re thrilled with our new home and wouldn’t hesitate to recommend Emily and the Mortimers team in general. Thankyou for your dedication, kindness and hard work, it was very much appreciated. Madison

Reply from agent

Thank you for taking the time to leave such a detailed review, Madison. We are really glad that your move reached a successful conclusion and that you felt informed and supported throughout. Congratulations on your new home, once again and thank you for choosing us to be part of your journey.

5.00 /5

I would highly recommend Emily at Mortimers. Throughout the entire process, she was incredibly helpful, polite, and professional. She kept me regularly updated at every stage, which made what can often be a stressful experience much easier to manage. Emily went above and beyond by actively chasing the sale of my old property to help ensure everything progressed smoothly. Her dedication, communication, and commitment were instrumental in making the transition into my new home as seamless as possible. Thank you, Emily, for your outstanding support and excellent customer service. It was greatly appreciated.

Reply from agent

Thank you for your recommendation, Paul. We are really happy everything came together successfully for you. It's great to hear you felt informed and supported throughout, and we hope you're now enjoying life in your new home.

5.00 /5

The whole process from my initial phonecall to Mortimers at Accrington to completion, has been absolutely brilliant. Everyone has been so efficient, professional and have communicated with us every step of the way. A special thank you to Emily for ensuring that everything went so smoothly. Thank you to the team! I would highly recommend Mortimers Accrington.

Reply from agent

What a fantastic review to receive, Jodie. Very delighted that your experience felt smooth and well-organised from the very first call through to completion. Thank you for your recommendation!

5.00 /5

This was the first time I'd used Mortimer's and I'd recommend them to anyone selling a house locally. From first impressions to the completion of the sale they were first class. Emily in particular, supported by the rest of the team kept me …

Reply from agent

Thank you John for placing your trust in us for your sale. It’s fantastic to hear your first experience with Mortimers left such a positive impression, and we truly appreciate your recommendation.

5.00 /5

I would just like to thank Mortimers estate agents for their professional advice and patience on helping me find the perfect property and home I just love my new home 🏡 I feel like I'm on holiday even day.A special thank you to Jennifer for …

Reply from agent

Thank you for such wonderful feedback, Anthony. Finding the right home is such an important moment, and it’s lovely to hear how happy you are in your new surroundings. We truly appreciate your kind comments and wish you many happy years there.

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Address

22 Blackburn Road, Accrington, Lancashire, BB5 1HD, North West, UK, BB5

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