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EweMove Pocklington

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
05.10.2015

Sam helped us to rent the house in a good time. She was there to show the viewers chasing the best one. I am pleased with the whole service

5.00 /5
18.06.2015

Thanks for your friendly and professional services in renting out a property..I can recommend EweMove .

5.00 /5
03.01.2015

The help and advice is second to none thanks so much for your help in finding a property

5.00 /5
26.09.2014

Thanks for all your help in finding new tenants for my flat! The whole process went much smoother and quicker than anticipated and therefore wouldn't hesitate in recommending you to others! I appreciated being updated regularly and had no difficulty in contacting you throughout the process which I am unable to say about other letting agents! Thanks again!

5.00 /5
24.01.2014
4.90 /5
18.10.2025
Easy friendly service

Jonathan from Ewemove was excellent throughout our purchase from the initial contact right through to completion, he is friendly and can't do enough to support. We found the 360 tour of the property invaluable and a real bonus for us when buying the property

4.00 /5

They have been very accommodating with our move in experience so far. We’ve had a few issues with the house and once reported Elly and Karen have kept in touch with us via email and sorted out the problem. Overall, they’ve been lovely and helpful so far :)

Reply from agent

Hi Leah, thank you so much for your kind words. We're delighted to hear that Elly and Karen have been able to address any concerns about the property promptly. We appreciate your feedback and look forward to continuing to support you all in your tenancy this year. Best wishes, EweMove York :-)

4.00 /5

Jonathon (York) was excellent at selling my house which at the time was tenanted. He advised putting up for sale (the day the tenants moved out, with bookings for viewings starting 2 days later (when I’d cleaned it)! He had two days of viewings and I excepted an offer. Im not giving them 5 stars as I don’t think they have an after sales/progression team anymore. So you need to chase to keep informed of progression.

Reply from agent

Thank you Linda for your review, it was a pleasure to help you with selling your home. When you are ready for your next move we will certainly ensure this is 5 star one. All the best.

4.00 /5

We were very pleased with EweMove's team of Nick and Samantha. Sam took great photos of our house and personally showed people around. She always gave us prompt feedback after viewings. We felt we had a caring a diligent team behind us at all times. Thanks so much.

Reply from agent

Thank you for the kind words Julian. Glad you found working with Ewemove a positive experience.

1.00 /5

If I could give the team here less than 1 star I would. They seem friendly when you live in their property but as soon as you move out, they pick at every little thing possible and try to keep as much as possible. We had no issue with Elly but Karen made this very difficult, upset my wife and were't happy with the cleaning (even though we paid cleaners to go in and clean). Complaining about the washing machine drawer not being clean! Really?!?! Get a grip! Do not trust these people. All they want is money and if god forbid you move out and they don't have a new tennant already lined up, they will keep your money.

Reply from agent

Hi Connor, We acknowledge your feedback and appreciate the time we were able to spend discussing this over the phone following your review. We try to make the moving out process of a rental property as smooth as possible and have fair processes in place to help our tenants through this process. Included within this is our move out checklist which contains helpful information on what to expect during your move out, the areas we'll be looking at when it comes to the move out inventory and also some common areas tenants often forget. One of these areas detailed is the washing machine drawer. I'm not sure what more we could have done to direct your attention to this. The last thing we want is for money to be unnecessarily deducted from the deposit when our tenants have full control over how they return the property back to the landlord/agency. Karen is always happy to help and has remained calm and professional throughout. She, and we as a team have gone great lengths in order to assist in attempts to help minimize any deductions on your behalf and to encourage the landlord to look at your deductions as fairly as possible, which she has done. As you are already aware, there is no financial gain in any way to us and a lot of time and effort has been put into try and help reach a resolution with you. We wish you all the very best in your new home. Kind regards, EweMove York

Contact details
Sales Phone:

01759 487 739

Lettings Phone:

01759 487 739

Lettings Email:

pocklington@ewemove.com

Opening hours

Unknown

Address

First Floor, Kensington House Westminster Place, York, YO26 6RW, Yorkshire and The Humber, UK, YO26

No about information available

Our team

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