My wife and I visited a property in Rawcliffe, York on 02/03/2024. Our appointment was for 10.45am. Due to traffic we ran a bit late and informed the sales agent, Chloe. When we reached the property, the first thing Chloe told us at the entrance, with the door open was that we had only "5mins" to view. She also said "it will be an in and out thing". She spoke to us in an OFFENSIVELY IMPOLITE MANNER AND WAS BLATANTLY RUDE. She LITERALLY RUSHED our viewing in 5mins. She treated us like she was DOING US A FAVOR. This property is on sale for £450,000 and yet she showed it us like a POUNDLAND SHOP. Chloe is shamelessly damaging the reputation of Ewe Move and doing a disservice to the owners of this property. While leaving, she must have had a rethink and invited us for a second viewing. We are definitely declining this second invitation. Chloe has DEPLORABLE CUSTOMER SERVICE SKILLS AND ZERO COMMUNICATION SKILLS. BEWARE AND AWARE OF EWE MOVE, YORK! AVOID LIKE A PLAGUE!

I would stay away. After viewing a place and waiting for 10 days to get a response from the landlord, I was told the landlord finally accepted and it was time to pay the deposit and secure the property. which I did and after canceling all my other applications for different properties, after two days I received a call that the landlord wanted to go with a different person because he paid more. I don't understand how the landlord got the offer while I paid a deposit to secure the property as they told me. I think they don't honor their customers or care about wasting your time. I find it weird that all the reviews are positive I would ask Google to check and verify those reviews. Overall horrible experience.

Dissapointed at my experience because of the many positive reviews about EweMove available. I tried to get into contact about a rental property they had available multiple times through the week. Got in contact with their main office for a viewing, where I was told Claire would call me back as Johnathan who was managing the property was on leave. I never ended up getting the call back, so when I called the York branch directly (also note it's quite unclear which phone number is for what) Claire picked up and told me I would have to wait until Monday, as she is only covering for emergencies. I wait until Monday and call again (ended up at the main calls centre again) and they told me they would notify Johnathan I had called. Then the website updates to now say the property has been let. I have still not been contacted a single time by any of the staff throughout the period. It would have been nice to have at least been told there was never actually any possibility (or at least minimal) of the property being available to me instead of just wasting my time. Tldr: impossible to get in contact with, no communication between staff/branches, staff let you waste time instead of just notifying they have found a tenant already ThanksNegativeResponsiveness, Quality, Professionalism

Would not reccomend at all as made monumental cock ups on the sale of my flat during the 7 months it was with them.changed agents in 3 months done & dusted.