Alex C was the most communicative and informed of all the people we dealt with for our sale and purchase. She kept us up to date and provided a really helpful go-between to the vendors. She always responded promptly and was really helpful throughout the process. We were also really touched by the welcome pack from MS, even though we were the buyer, not their client. The toolkit especially came in really handy as we were putting bits of furniture together and just generally getting the place sorted.