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Mark Buchanan Property Group - Powered by eXp

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

If you want to sell your house, look no further than Mark Buchanan. My house was on the market for a few years and despite trying numerous estate agents, it wasnt selling. I was reluctant to sell in the first place but my house no longer met my requirements. When I became frustrated with what I considered a fair asking price not being met, the first thing other estate agents suggested was dropping the price. There seemed to be a lack of interest in actually selling my house or finding out feedback from viewers. When I approached Mark, immediately he told me that my house was worth every penny of my valuation. He was interested and motivated to help me sell. The presentation of the house was magnificent, he used videos, photos and 3D imagery of the highest quality. His website is professional and engaging and as soon as I saw my property listed on his website, I felt optimistic it would sell. Within the first week I had 3 viewings and 1 offer. Mark did the viewings for me. His feedback was detailed and I felt he had a personal interest in seeing the property sell rather than just showing people round. During the selling process Mark was on hand every step of the way. He explained the process in a clear and concise manner and any hiccup he was always no further than a phone call away. His professionalism shone through and he really is the best person you could ask for. We would give Mark the highest recommendation and will definitely be going back to him when the need arises.

Reply from agent

Thank you Michelle. It was an absolute pleasure to sell your home. I'm pleased that I was able to help 🙂

5.00 /5

Mark has been nothing but fantastic. Answered all my relentless questions as a fist time buyer. All went really smooth and he got the best deal for his clients. Would use him again in a hart beat Thank you Mark

Reply from agent

Thank you Alex. It was an absolute pleasure to be able to help you buy your first home. :)

5.00 /5

Just want to say a huge thanks to Mark for helping sell my property Extremely professional from start to finish Fantastic website with 3D viewing ,virtual measuring tape,3D Floor layout etc Commission only which was fine for me as I wanted him to work for his money lol which he certainly did 5 weeks from board up til handing over the keys Made for a very Merry Xmas

5.00 /5

Couldn’t recommend mark enough. Been helpful from start to finished used him on a couple of occasions now and wouldn’t go else where.

Reply from agent

Thanks Sam. Really pleased that I could help. It wasn’t the easiest of sales but we got a good result in the end

5.00 /5
25.04.2022

First class service from Mark, from start to finish. Any queries were answered quickly and efficiently. Couldn't fault anything about Mark at all, definitely recommended.

Reply from agent

Thank you Doug. I'm pleased that I was able to help you to buy your new home :)

5.00 /5
25.04.2022

From start to finish Mark proved why he's the best estate agent in West Cumbria - our house sold within days of going on the market and with the outstanding pictures and super valuation it's not hard to see why. He was knowledgeable about his industry, contactable at any time and always on the ball. Mark and Julie kept us up to speed with everything and made life so much easier for us in selling our home and made it look effortless in the process - but it was clear that they both put a lot if hard work and dedication into their business and the result is a first class, 5 star service from good, local folk! One of their rivals commented to me 'you know he's more expensive' which I felt incredibly unprofessional. Mark's fees were representative of the above and beyond service he provides - we were extremely happy with him and would recommend to all moving house - there's definitely a new sheriff in town and that is Mark Buchanan!

Reply from agent

Aw thank you so much Leigh. We do work really hard and it's great when it's appreciated and we get a great result. I hope that you're all getting settled into your new home

5.00 /5
20.04.2022

Mark was so helpful to us with our recent move. We have recently relocated from down south up to Cumbria & Mark went above and beyond to help liaise with our sellers Solicitor for us, as it wasn’t always easy being so far away. Mark always replied to my various queries promptly and if he didn’t know the answers to my questions he would always go away and find out for me. Once we moved in Mark came to visit to check we had settled in & brought us a really lovely welcome gift, which was much appreciated. We would highly recommend Mark & would like to thank him once again for all he’s help.

Reply from agent

Thank you Lorraine. It was a pleasure to help you. I hope you're both getting settled in :)

5.00 /5
19.04.2022

Cannot thank mark and Julie enough for helping us to buy our first home, they are there for you day and night, they go above and beyond for you! Workington is lucky to have such nice estate agents , Thankyou both, would highly recommend and will deffo use again in the future 😊🏡x

Reply from agent

Aw thank you Hannah. It was a an absolute pleasure and I hope you both get settled in ok.

5.00 /5
15.04.2022

Well what can I say, if this review page has 10 stars that’s what I would be giving Mark and Julie. They were absolutely fantastic throughout our process of selling our home. Kept us updated all the time and they were always at the end of the phone at all times of the day and night. They managed to turn our house around after a resale in 8 weeks. I mean that is amazing. Topped off with a lovely moving in gift when we bought and moved into our new home. If you want an estate agent that is very personal and caters for your needs then I can’t recommend this guy enough. Thanks Mark and Julie for all you have done for our family.

Reply from agent

Thanks so much Martin. I was gutted for you when the first buyer decided not to proceed, but delighted that we resold it almost instantly and got it pushed through so quickly. I hope you, Lynsey and your family love your new home. 🙂

Contact details
Sales Phone:

07886 486026

Lettings Phone:

07886 486026

Lettings Email:

mark.buchanan@exp.uk.com

Opening hours

Unknown

Address

33 Banklands, Workington, CA14 3EU , UK, CA14

About me... I'm Mark Buchanan, husband to Julie and dad to our three boys, Jack, Bailey and Morgan. Born and raised in Cumbria, I have spent most of my life living in Workington and have worked across the entire county. I first started working in property in 2012 dealing with lettings in social housing before moving on to residential sales and lettings. Since then, I have valued and sold hundreds of properties across West Cumbria and Carlisle, working for both excellent local independent agents and also the largest estate agency name in the UK, Purplebricks, where I amassed over 100 5* Feefo and Trustpilot reviews from happy customers. Over the past few years I've appeared on numerous episodes of Homes Under The Hammer, covering properties from Beckermet through to Carlisle. When we opened our doors in 2020, we never wanted to be the biggest agent, but to provide the best marketing and the best service to our clients. The same is still true today, which is why we receive such amazing feedback from our clients, with well in excess of 150 5-star reviews. Whether you're buying or selling a home, it can often be a stressful process. Our aim is to try and relieve some of that stress by offering a personal service outside of the usual office hours of 9-5. That's why we're available to our clients 7 days a week, on a more personal, 1-2-1 basis. All of our personal property experts are highly experienced and have the same passion to provide an outstanding level of service to you. By providing brilliant marketing and utilising social media, we help to get the best possible price for a property and in the shortest time.

Our team

Mark Buchanan

Property Ombudsman Sales
rightmove
Zoopla
Floor Plan
For Sale / To Let Board
360 Photography
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Floor Plan
For Sale / To Let Board
360 Photography
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate