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Mark Buchanan Property Group - Powered by eXp

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

We appointed Mark to sell property, we had inherited due to a bereavement, as he very empathetic to the situation. Even though the property needed some updating he was complimentary about the property, pointing out the good points as well as the potential it had. He understands the market place and advertising techniques and as a consequence we believe we got the best price for the property. We don't live near the property so Mark had to take on full responsibility for showing people around. He was quick to answer any questions and we were kept fully informed of all developments promptly. We unreservedly recommend Mark Buchanan as an estate agent.

Reply from agent

Thank you so much for taking the time to leave some lovely feedback, Susan. I really appreciate it. I understand how difficult it is to sell a property under those circumstances and I hope I was able to relieve some of the stress for you. Kind regards Mark

5.00 /5

From start to finish Mark proved why he's the best estate agent in West Cumbria - our house sold within days of going on the market and with the outstanding pictures and super valuation it's not hard to see why. He was knowledgeable about his industry, contactable at any time and always on the ball. Mark and Julie kept us up to speed with everything and made life so much easier for us in selling our home and made it look effortless in the process - but it was clear that they both put a lot of hard work and dedication into their business and the result is a first class, 5 star service from good, local folk! One of their rivals commented to me 'you know he's more expensive' which I felt incredibly unprofessional. Mark's fees were representative of the above and beyond service he provides - we were extremely happy with him and would recommend to all moving house - there's definitely a new sheriff in town and that is Mark Buchanan!

Reply from agent

Aw thank you so much Leigh. We do work really hard and it's great when it's appreciated and we get a great result. I hope that you're all getting settled into your new home 🙂

5.00 /5

Couldn't fault anything at all. From viewing the property, putting in a bid to completion Mark was excellent. Communication was superb, any questions we had for the vendor or Mark were answered quickly. Definitely recommend using Mark, if you want a less stressful house buying process.

Reply from agent

Thank you Doug. I'm pleased that I was able to help you to buy your new home :)

5.00 /5
20.05.2022

Mark was brilliant throughout. He was professional and efficient in getting our property sold. The images / 3D house tour and description detail about our property was so eye catching to buyers. He was friendly and reliable throughout this made the experience of selling our property feel a lot less stressful. He made the effort to come and drop us off a hamper once the completion had gone through which shows he goes the extra mile for his customers. Thank you again! ✨🎉☺️

Reply from agent

Thank you so much Melissa. I’m so pleased that I was able to help you both to move on with your next step on the property ladder 😊

5.00 /5
16.05.2022

Can't recommend Mark, Julie and Jack enough! Mark and Julie did an excellent job of organising the viewings and speaking to potential buyers to save us all the hassle, all we did was sit back and they did the running around. Being an independent agent you get a personal service and the ability to get in touch at any time with questions or updates. And also a big thank you to Jack, he did an absolutely amazing job of the 360 tour and stitching together the virtual tour which we felt sold the house the most. He's a credit to both Mark and Julie and will go far with his skills! keep up the good work.

5.00 /5

I recently bought our property in Whitehaven and I got in contact with the best ever estate agent. He was highly professional and super helpful. He was provided excellent communicating with the sellers, their solicitors and my solicitors. He is always at hand by phone or email. It made the difficult process go very smooth. And on the day of collecting my keys I was also given a welcome new house presentation box. I would highly recommend to get his expert advice when you are going to sell your house.

Reply from agent

Thank you so much Emanuel. It was a pleasure to help you buy your home.

5.00 /5

After years of trying to sell our house mark has sold it and we are moved to our new home in just 12 weeks from the day he listed our previous house for sale, mark and his family were fantastic, the photos were spot on, and we bought our new home through mark also, he was always on hand with any queries. Highly recommend! 👏🏻 Thanks mark and family 🥰

Reply from agent

Thanks Kellyann. It was an absolute pleasure to be to able to help you to both sell your home and find your next one. I hope you all get settled in ok and create some great memories together.

5.00 /5

Approachable and responsive. Helped us greatly with sale and purchase. The pictures of our house were a far better quality than any previous estate agents we dealt with in the past. The marketing generated a lot of interest in our house straight away. Responded to any questions straight away and dealt with any concerns that could be resolved. We would highly recommend Mark.

Reply from agent

Thank you so much. It was a pleasure to help you move :)

5.00 /5

What can I say about Mark that hasn't already been said? Not only is he a really nice genuine guy, he's damn good at his job. My house looked gorgeous on the photos and sold within a day. Mark was always on hand to answer my many questions and always returned calls. Nothing was a problem for him and he worked tirelessly behind the scenes nudging things along. If it wasn't for him we wouldn't have completed before the stamp duty deadline. I've used other agents in the past and they don't come close. I'm so pleased we used Mark and would recommend him in a heartbeat!

Reply from agent

Thank you so much Linda. I really appreciate it. There was a lot of nudging involved but I’m pleased it was all sorted in time to benefit from the stamp duty holiday. I hope you and Dave get settled into you new home 🙂 x

5.00 /5

I would highly recommend Mark Buchanan Estate Agent. Mark,his team made the whole process of selling my house easy and stress free for us from start to finish. It was great to receive a friendly,local,but highly professional service. Comms was excellent and we were kept informed of developments along the selling journey. Personal service and attention to detail far outweighs that of estate agents we have used in the past, both locally and national. Many thanks. Mark and Team

Reply from agent

Thank you Grahame. It was great to be able to help you sell your home, and get such a good price. I hope that you both get settled into you new house, when it's ready :)

Contact details
Sales Phone:

07886 486026

Lettings Phone:

07886 486026

Lettings Email:

mark.buchanan@exp.uk.com

Opening hours

Unknown

Address

33 Banklands, Workington, CA14 3EU , UK, CA14

About me... I'm Mark Buchanan, husband to Julie and dad to our three boys, Jack, Bailey and Morgan. Born and raised in Cumbria, I have spent most of my life living in Workington and have worked across the entire county. I first started working in property in 2012 dealing with lettings in social housing before moving on to residential sales and lettings. Since then, I have valued and sold hundreds of properties across West Cumbria and Carlisle, working for both excellent local independent agents and also the largest estate agency name in the UK, Purplebricks, where I amassed over 100 5* Feefo and Trustpilot reviews from happy customers. Over the past few years I've appeared on numerous episodes of Homes Under The Hammer, covering properties from Beckermet through to Carlisle. When we opened our doors in 2020, we never wanted to be the biggest agent, but to provide the best marketing and the best service to our clients. The same is still true today, which is why we receive such amazing feedback from our clients, with well in excess of 150 5-star reviews. Whether you're buying or selling a home, it can often be a stressful process. Our aim is to try and relieve some of that stress by offering a personal service outside of the usual office hours of 9-5. That's why we're available to our clients 7 days a week, on a more personal, 1-2-1 basis. All of our personal property experts are highly experienced and have the same passion to provide an outstanding level of service to you. By providing brilliant marketing and utilising social media, we help to get the best possible price for a property and in the shortest time.

Our team

Mark Buchanan

Property Ombudsman Sales
rightmove
Zoopla
Floor Plan
For Sale / To Let Board
360 Photography
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Floor Plan
For Sale / To Let Board
360 Photography
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate