Where do I start. Staff are rude and unresponsive. They charge a ridiculous amount for full management which is now at a shocking 15% and then have the cheeck to keep your float at the end of tenancy with no explanation! Staff coming and going like a knocking shop so you never know who you are dealing with from one day to the next! Awfull experience!
Shame as when it was "Portfolio Properties" they were outstanding! 😡😡😡
Reply from Breckon & Breckon Witney: Dear Jeremy, I am truly sorry to hear about your experience. This review has got nothing to do with our business whatsoever but I am more than happy to help direct you in the right direction. Best regards, John Bouwer (Director).
I would avoid buying a property from Breckon and Breckon. We had 3 viewings on a property with 3 different people and not one of them was able to answer any of our (usually basic) questions. This was not a brand new property on the market so there was plenty of time to find out as much as possible about it and provide clear, details information to buyers. Additionally it turned out it was being missold under the wrong category which some simple due diligence from their side could have avoided. When it became clear, no apology was made, nor offer to refund any losses.
Additionally, the lack of forthcoming information caused us to doubt the entire process. Ultimately it wastes everyone's time. I would recommend a comprehensive, honest and straightforward approach to these major lifetime purchases for people. Ultimately it will work in the seller's favour as well.
Finally, we were charged a lot of money for ID/ money-laundering checks and it was a round-about process with various apps. With other estate agents these checks are free and it's extremely straightforward.
Reply from Breckon & Breckon Witney: Hi Jill, sorry to read you feel the way you do. This was a very disappointing outcome but we want to wish you all the very best moving forward in finding your dream home. Best regards, John Bouwer (Director).
Reply from Breckon & Breckon Witney: Sorry to hear that you have had a bad experience, no one in my office can recall meeting or speaking to you. Could you please contact me on 01993 776775 or email me on john@breckon.co.uk to discuss this in more detail. We have won the British Property Awards for three years running, I honestly feel that there is perhaps a misunderstanding and would love to resolve this. Kind regards, John Bouwer (Director).
They don't even bother putting the prices on the properties in the window. Waste of time!
Reply from Breckon & Breckon Witney: Hello Liam, I have tried to contact you on a few occasions to talk you through this process. You do not appear to be registered with either of the agencies that we own. Are you looking it purchase? We would be happy to assist with your property search if so. Best regards, John Bouwer (Director).
Worst estate agents ever in Witney!
Tried to buy a property with them - waste of my life!
Slow and really bad communications - waited sometimes for 2 weeks or more for …
Reply from Breckon & Breckon Witney: Hello, thank you very much for taking the time to review your experience. It is important that people are able to take a balanced view on the property market at this testing time and the frustrations that it can occasionally deliver. I am … More
July 2015: After a fairly positive start. I had no viewings in around 10 weeks, no active contact from the member of staff, supposedly managing my sale, in almost 10 weeks. Requested call backs hit and miss & they think they were offering …
Reply from Breckon & Breckon Witney: I am so sorry that you and William didn't get along too well and that the offers we got for you were lower than you wanted. My three visits to your home and subsequent phone conversations did not restore the faith, again, my apologies. … More
B&B had been instructed by my partner to sell her property. The sale went through but sadly they were clearly working for the buyer rather than the seller. Rather than presenting the initial offer upfront - it was 'managed' by the agency and drip fed through. Be warned B&B are not as transparent as they would like you to believe.
Reply from Breckon & Breckon Witney: Hello Mr Roberts, thank you for taking the time to post your review. This is the review page for the Witney office of Breckon & Breckon, we think that your partner may well have sold her property through a different office. If you could contact me directly and let me have the property address I will get the director of the relevant branch to look into your partners sale. I’m sorry it didn’t go well, the appropriate director would love the opportunity to set things right. Please contact me on 01993 776775 or at Tim.May@breckon.co.uk and I will put you in touch with the relevant director.
Thank you very much. Tim.
About Breckon & Breckon Witney
Timothy May opened the Witney office in February 2007 after moving to the town with his young triplets, expecting wife and 30 years-experience. The team has developed tremendously over the years and is now made up of five energetic full-time agents, two weekend assistants and country practice consultant.
<p>The Witney team are totally focused on achieving the very best price for their seller clients and deliver this time after time utilising a wide array of professional marketing material, a structured approach and total commitment from everyone involved.
<p>If you live in the Witney area you will no doubt have seen one of the many charitable activities organised and funded by Tim and his team. Breckon & Breckon are head and shoulders above the competition when it comes to supporting the local community. This year alone they have been involved in fund raising for Tower Hill Football Club, Witney Festival of Food & Drink, Ducklington Flower Show, Witney Fire Station, eight schools, Witney Mills CC Youth Academy, West Witney Sports Diners Club, Clanfield u14’s FC, Wychwood Project, Witney ATC and Cogges Meadow Park Group.
<p>A branch that is as committed to supporting its local community as it is delivering outstanding results to each and every client.
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Timothy May
