Stay well away - poor service and lack of ability. I usually don't write reviews for estate agents as they get defensive when you give feedback, but in this instance the service was so bad I'm going to write a little review and hopefully they will improve. I have quite low expectations; besides showing me the property, telling me the details regarding the property and then handing me the keys....simple really! A few of the things they did wrong: Did not respond to emails 9 times out of 10. The agent would rarely answer the phone so it would just go to an automated answerphone. If you did get through to someone it would be a different area of the business who wouldn’t be able to help, they would take a message and you would never hear back. Didn’t know anything about the property they were selling. Said they would find out about various matters to do with the property and would follow up but never did. Talk badly about the seller of the property in front of me. Didn’t correspond with the solicitors during the process. Were asked to do work by the seller and got defensive and didn’t do it. Made promises about doing things or keeping to deadlines that they broke. Very unprofessional, disorganised and lacking knowledge of the property or the process of buying and selling a house. They don’t offer any more of a service than a Purple Bricks or Strike type of online estate agents. Expecting a bland response to this review asking me to email a general inbox with more details… just do the job well in the first place…