As first time buyers, we have had a lot of mixed experiences looking for properties, where other agents either didn't have much information about the house, were quite rude or didn't take us seriously. However, our experience from beginning with Prospect was very positive. Max, from Prospect was our viewing agent and from the get-go, he was full of energy, positive, informative and empathic. It was quite honestly the best viewing experience we have gone through and his enthusiam and insight, really helped us in our decision-making process. We ended up going through a bidding process and the likes of Max and the rest of the team were supportive and provided good insight to how the bidding process worked. To our amazement we were able to secure the property and we can't be happier with the overall experience. Thank you to Max and the whole team!