The Wilmslow team were great, particularly Lucy who dealt with the sale of my mums house. As I’m not local the additional advice regarding local services, house clearance and decorators, was invaluable. I found the whole team knowledgeable and helpful. Thank you

Just sold my house with Gascoigne Halman and I can't fault them. James was exceptionally helpful because I didn't have a clue about buying/ selling houses and took the time to walk me through it. The only issue I have (hence the lack of a 5th star) is with Gascoigne Halman's recommended solicitors, Home Property Lawyers. I have not found them helpful, they are slow, don't respond to calls , emails, and a bit abrubt.PositiveProfessionalism

Shockingly bad service Recently sold an apartment through them, they couldn’t get the first offer up at all even though £15k under asking Who offers under first offer and doesn’t expect to have it rejected and come up ? Then I literally heard nothing off them for months during the sale To top it off we have not actually heard off them the apartment sold last week and no thank you call, email or anything for giving them £3k in commission Yes they sold the apartment but being fair it was a very well priced apartment in Wilmslow which probably the easiest sale going Poor service and not even getting a call to say congratulations on your sale just shows they don’t care

Talked to the sales team already but they seemed less than interested. Lets save each other time and stick if a property is leasehold or freehold into the property information on rightmove like seemigly every other company. We were told Its in the description, the listing doesn't have 'lease' anywhere on it Its in the brochure, the brochure isn't on rightmove Its not our policy to show it Save us time either calling or routing through your website where the only place its mentioned is on the brocure.

Extremely disappointed in the service from Gascoine Halman in Wilmslow. Moved into a rental property rented through them in the town last week which was well below acceptable standard in terms of cleanliness and being ready for living in. Had to spend 3 days cleaning it to make it liveable and despite bring all these issues their attention, they have completely ignored us shocking customer service. Not even a phone call or an apology.

Not very helpful , feel like thy don’t care wouldn’t recommend them - prefer others estate agents who are more professional

Some time ago I asked this lot to sell a house for me. A few people were interested and I chose what GH called a 'cash buyer.' She wasn't, she appeared to be a mate of somebody at GH. They were in touch with me regularly while the mortgage was sorted but only ever in support of the buyer. They let her and a dodgy gas boiler person into the house in order to condemn the boiler and knock me down £3000. I had it uncondemned. Don't give them your keys, in fact don't employ them.NegativeQuality

After leaving my rented property in May, i still have not received my deposit back. It took me over 2 days to clean the place before moving in, and i made sure the place was better than i found it when leaving. Yet the landlady refused to sign off my deposit and i got Zero help from Gascoigne... the land lady walk in on the flat without notice, once whilst i was stuck down with covid, and you wasn't allowed to visit people. Now i am left to chase MY money back. Avoid these guys, they do not help when help is required.

I would avoid this estate agent like the plague. Terrible service, borderline aggressive. I made a huge mistake selling my house with Gascoigne Halman.