Our experience with this estate agent was mixed. At the start of our tenancy, communication was poor — we were left without heating for nearly two months and had to constantly chase for updates, which was frustrating. However, towards the end of our tenancy, Roopa completely turned things around. Her communication, professionalism, and understanding have been exceptional. She’s been a pleasure to deal with and made the moving-out process much smoother.
Reply from Winkworth Weybridge: Dear Anisha,
Thank you for your honest feedback. We sincerely apologize for the initial setbacks you experienced. It's encouraging to hear that Roopa's efforts have positively impacted your journey with us. We've taken your comments to heart and are committed to ensuring an improved service from the outset. Your satisfaction is paramount, and we're delighted that the resolution met your expectations. Best
Kind Regards
Winkworth Weybridge Team
Major Mahil