Paramount provided a very good service from marketing through sale to completion. The whole process took 3 months, which considering the sale was agreed at the height of the pandemic, was impressive. The agent assisgned to me was quick to respond to my calls/queries and I always felt he was acting in my best interests. Given how very stressful the whole experience can be, Paramount minimised this for which I am very grateful.
Very impressed with the service received from Paramount. Robert took care of the process efficently from start to finish, impeccable customer service and acute knowledge of local market. Would highly recommend using Robert and his team.
I have been a client of Paramount for about in that time they never failed to deliver, an excellent service. Their knowledge the property business and customer is second to none.
This is the second time I used Paramount, first as a buyer, and when it was time to sell my flat, my choice was quite clear that I would use Paramount. Their pictures and video was absolutely stunning and made my flat look great. We launched the sale just after the lockdown and Robert, the head of sales, together with his team Lionel and Daniel, managed to pull together a terrific response and a large number of viewings over two weeks until we got our offer. Once the sale was agreed, they were on hand throughout the whole sales process in contact regularly with the buyer and their solicitor to facilitate the legal process. I would not hesitate to recommend anyone to use them in West Hampstead.
We have worked with Paramount twice - first when buying the property seven years ago and now selling the property this year during the Covid pandemic. As buyers, we liked Lionel Stoll’s informative, calm and frank approach. He kept the purchase moving and he was always responsive to our communications. During our sale this year, Lionel has again been a great sales agent - the initial marketing of the property was done superbly and good offers flowed early. Once an offer was agreed, Lionel kept us up to date at all times and remained level-headed even when things became challenging. Lionel has guided us to a successful sale. We appreciate his and Paramount's efforts. They are highly recommended for the West Hampstead area.
We had a great experience with Paramount. Andrew, our Letting Consultant, was very friendly and professional and Madlen, our Move-in support, was very efficient and helpful. The whole rental process has been smooth and hassle free and we would highly recommend Paramount for property rentals.
In short, Paramount Properties is nothing but Fantastic. I can assure both a seller and a buyer that I have had nothing but high satisfaction from Paramount Properties. I am a student who was looking to rent a property with my friend for the upcoming new term to begin in September. Unfortunately due to COVID-19, I decided to leave the UK and return to my own country which made house hunting all the more difficult. Throughout my 2-3 months looking for a place to stay I have been met with lesser than helpful agents from companies I thought would be good based on their name and high customer count. However, not being in the country and only being able to be contacted via email made things very clear to me on how certain agencies were less than useful and were not prepared to sell houses thru the pandemic. 1)I first faced issues such as poor communication, not being able to speak to someone directly sure was frustrating especially when they don’t respond to your emails. 2)Even if I weren’t overseas, I would still not want to leave my house during this difficult time and would love it if they had provided a virtual option for those who wanted to view it online. 3)With such a difficult time upon us, money is definitely a sensitive topic but no one wants to be scammed With all these being said, I never expected to have the amazing service that I received from my agent Oliver. First and formost, I would like to commend paramount for having by far the most impressive viewing page of any house i have ever seen. From all the pictures they provided(which includes the floor plan) to the video tour showing you exactly what the house is like was just great for someone wanting to know everything about thw house without being able to view it in person. {NOTE: Maybe you guys can work on your description as it was decent but nothing great} In addition to their amazing website, Oliver was just a great guy and an amazing agent. I have counted and have had a total of 70 emails with him, and I have to commend him for replying to each and every single one of them super promptly. (No body likes waiting, especially something like this where you are in a way paid for your excellent survice) Oliver was always super professional, answered all my questions with great detail and the best part replied me either immediately or so fast that I was never waiting for a response. Oliver and his colleagues such as Andrew and Madlen also provided me with excellent support throughout this process. Even though, after I signed my contract I would a similar property to mine in the same building and floor for a cheaper price, I never once felt like I was scammed as by just looking at the huge difference in marketing, you wouldn’t even know it was the same property. All in all, to both landlords and tenants, Paramount Properties is one of the best agencies I have ever dealt with and by a huge margin mind you. I cannot speak for how my tenancy will be during my 2 year stay with them but I guess youll hear about it in my next review.
Working with Oliver and Madlen was an absolute pleasure - everything was done smoothly and efficiently. Oliver is great at viewings and really friendly, and Madlen is also lovely and super efficient at getting us through the process from offer to contract. Highly recommended for tenants and landlords alike!
Paramount has helped me getting an amazing place in London. The service is great, everyone responds fast. It feels very secured and I know that whenever there is a problem, I can contact them immediately. Definitely recommend!
Paramount, and in particular Lionel, handled the purchase of my new apartment extremely well. Communication was excellent and Lionel was extremely professional, responsive and helpful throughout the entire process. I would highly recommend purchasing a property with Paramount.
150 West End Lane, West Hampstead, NW6 1SD, UK, NW6
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