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Paramount Properties

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Adam and Madlen were very friendly, quick and professional, we are very happy with our new flat!

Reply from agent

Hi Lucy, thank you for the lovely review and congratulations on your move! We will be sure to let Adam and Madlen know about your kind words.

5.00 /5

5/5 to the agency. One of the Agents, Andrew helped more than we could ask for in terms of finding us an alternative property to move into. Very happy with the service they provide and how professional the staff is.

Reply from agent

Hi Zan, thank you for the 5/5 and congratulations on finding your new home! We will make sure we pass on the positive feedback to Andrew.

5.00 /5

Regularly deal with Amber Murray at Paramount on issues of compliance and property management. She is super efficient and charming to deal with.

Reply from agent

Hi Jonathan, thank you for the great review and find stars! We will be sure to pass on your kind words to Amber.

5.00 /5

Madlen and Adam were extremely helpful and responsive from beginning to end, making the moving process very simple!

Reply from agent

Hi Hazel, so glad to hear your kind words, we will be sure to pass them onto Adam and Madlen.

5.00 /5

In short, Paramount Properties is nothing but Fantastic. I can assure both a seller and a buyer that I have had nothing but high satisfaction from Paramount Properties. I am a student who was looking to rent a property with my friend for the upcoming new term to begin in September. Unfortunately due to COVID-19, I decided to leave the UK and return to my own country which made house hunting all the more difficult. Throughout my 2-3 months looking for a place to stay I have been met with lesser than helpful agents from companies I thought would be good based on their name and high customer count. However, not being in the country and only being able to be contacted via email made things very clear to me on how certain agencies were less than useful and were not prepared to sell houses thru the pandemic. 1)I first faced issues such as poor communication, not being able to speak to someone directly sure was frustrating especially when they don’t respond to your emails. 2)Even if I weren’t overseas, I would still not want to leave my house during this difficult time and would love it if they had provided a virtual option for those who wanted to view it online. 3)With such a difficult time upon us, money is definitely a sensitive topic but no one wants to be scammed With all these being said, I never expected to have the amazing service that I received from my agent Oliver. First and formost, I would like to commend paramount for having by far the most impressive viewing page of any house i have ever seen. From all the pictures they provided(which includes the floor plan) to the video tour showing you exactly what the house is like was just great for someone wanting to know everything about thw house without being able to view it in person. {NOTE: Maybe you guys can work on your description as it was decent but nothing great} In addition to their amazing website, Oliver was just a great guy and an amazing agent. I have counted and have had a total of 70 emails with him, and I have to commend him for replying to each and every single one of them super promptly. (No body likes waiting, especially something like this where you are in a way paid for your excellent survice) Oliver was always super professional, answered all my questions with great detail and the best part replied me either immediately or so fast that I was never waiting for a response. Oliver and his colleagues such as Andrew and Madlen also provided me with excellent support throughout this process. Even though, after I signed my contract I would a similar property to mine in the same building and floor for a cheaper price, I never once felt like I was scammed as by just looking at the huge difference in marketing, you wouldn’t even know it was the same property. All in all, to both landlords and tenants, Paramount Properties is one of the best agencies I have ever dealt with and by a huge margin mind you. I cannot speak for how my tenancy will be during my 2 year stay with them but I guess youll hear about it in my next review.

Reply from agent

Hi Ng, thank you so much for your amazing review and 5 stars! It's always great to hear positive feedback from tenants about your move in process and we're always happy to help! We will be sure to pass on your kind words to Oliver and the rest of the team here at Paramount.

5.00 /5

Paramount provided a very good service from marketing through sale to completion. The whole process took 3 months, which considering the sale was agreed at the height of the pandemic, was impressive. The agent assisgned to me was quick to respond to my calls/queries and I always felt he was acting in my best interests. Given how very stressful the whole experience can be, Paramount minimised this for which I am very grateful.

Reply from agent

Thank you Ginny, we will pass on your kind words to the Sales Team. We understand this process can be very stressful, however we are glad we could help! Congratulations on the sale.

5.00 /5

It's been a really smooth process working with Oliver and Madlen. Oliver has a very chilled approach and doesn't hassle you which is great when a lot of estate agents seem to really push you and you get the sense they only care about your commission. Both Madlen and Oliver have been very responsive, available and it's been a very smooth process to signing the flat and collecting the keys. Thanks so much!

Reply from agent

Hi Nicholas, it's great to hear your positive review so thank you! We will be sure to pass on the kind words to Oliver, Madlen and the team and congratulations on your new home!

5.00 /5

Madlen and Oliver were fantastic throughout the whole viewing and signing process. Really quick communications and great service. Would recommend Paramount so far!

Reply from agent

Thank you for your kind feedback John! We are very glad you are happy with our services. We will make sure to pass your kind words along to Madlen and Oliver. Congratulations on the move in, and we hope you are enjoying the flat!

5.00 /5

Great service from Paramount in buying a new flat. Lionel was very responsive and professional, and very easy to work with. Would easily recommend.

Reply from agent

Hi Lisa, it's so great to hear your kind words and positive experience in buying a new home! We will be sure to pass on the kind words.

5.00 /5

Working with Oliver and Madlen was an absolute pleasure - everything was done smoothly and efficiently. Oliver is great at viewings and really friendly, and Madlen is also lovely and super efficient at getting us through the process from offer to contract. Highly recommended for tenants and landlords alike!

Reply from agent

Hi Emma, thank you so much for the shining review! We will be sure to pass on the lovely words to Madlen and Oliver

Contact details
Opening hours
Monday-Friday: 08:00 - 18:00
Address

150 West End Lane, West Hampstead, NW6 1SD, UK, NW6

Whether you're buying, selling, renting, or letting a property in London, we'll make your property work for you.

Our team

Danielle Lanthier

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