Paramount Properties
Paramount Properties
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1.00 /5
Paramount may provide a good service to its landlord but it does not care about its tenants. They constantly "bully" us about matters that is not our issue, I would certainly never rent a place managed by them again. For example, the flat we're in has ventilation issues and a poorly build extension with no adequate heating, hence mould grows on walls of the extended wall every winter. Paramount arranged for a 3rd party to assess the property, and the lady that came told us the property does not have enough ventilation. However as the report is not in the landlord's favour, Paramount never shared the details of the report and instead insist its our "lifestyle issues" and keeps sending me guides on how to clean the mould, and how I should always keep windows open yet at the same time heat the flat to a constant 22C. They would always ignore my emails where I explain that I do keep the windows open while cooking, and the flat is heated. In the end I did clean the mould as it was getting out of control and we have a cat so I was worried for her health. Paramout were clearly unwilling to do anything about it apart from trying to teach me how to do things for them. I'm a landlord myself and would never treat my tenants the same way I have been treated. Its obviously my words against theirs but I know its not my lifestyle, I've lived in many flats over the years and never had mould issues this bad.
1.00 /5
Paramount and Landlord not acting quick enough to resolve damp walls/leak/mould. Reported on 3rd September and still nothing has been done. Although responsive, no work has actually taken place and is very frustrating.
1.00 /5
Not recommend at all.
1.00 /5
Utterly useless lettings team. Couldn't find their way out of a paper bag.
1.00 /5
Sadly i wouldn't recommend Paramount for a few reasons, but the main one ultimately due to misinformation provided to me and my partner during the course of buying a property from them... For example, when we ask the agent showing us around what the door off the communal hallway was, he said this was simply a storage cupboard. As it turns out, it is the 1st floor flats kitchenet and laundry room, thus making the property an HMO which we were not property informed either in the lease or in any of the documentation provided, neither by seller nor by the agent. I also strongly believe they lied about having 'multiple offers/interest' and asked us for a best and final offer, when in reality our offer was the only one on the table being considered. We paused our purchased during lock-down as per government guidelines and were placed under undue pressure from the agent at paramount to move forward, despite government advice and our own desire to pause. Bad experience. Bad Agency.
1.00 /5
1.00 /5
1.00 /5
My experience at Paramount Properties was awful. The agency was horrible to me. I know of 2 other people rented from Paramount Properties and did them wrong! I lost my deposit and accused for damaging the property though I provided evidence from day one I entered the property. Please save your money and look somewhere else.
1.00 /5
1.00 /5
never seen an agency, property manager shocking as this. Hollie showed her true colors from day one, i rented a flat in central London, and I have been treated straight away (after paid and sign contract of course) like a homeless. main …
Contact details
Sales Phone:
Sales Email:
Opening hours
Monday-Friday: 08:00 - 18:00
Address
150 West End Lane, West Hampstead, NW6 1SD, UK, NW6
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