Recently signed my new tenancy agreement with the help of Jonathan, really quick and efficient with getting documents to me and the same with signing. Thank you Johnathan. Have also been dealing with Rebecca & Melanie for various other things, everyone is very professional and quick to help and advise.PositiveResponsiveness, Professionalism
Lucy Noble at whitegates has helped us to find our perfect family home. Professional, friendly and helped us every step of the way.PositiveResponsiveness, Quality, Professionalism, Value
I couldn't recommend the team at West Darby with a higher regard. In particular Spencer and Rebecca who I've worked with throughout the entire process, during which they have been nothing but professional, helpful and prompt with responses and updates. Every email was answered and phone call returned usually within the hour, its been an absolute pleasure.PositiveResponsiveness, Professionalism
These agents have restored my faith in the private rental system and I honestly couldnt recommend then enough. Gail and the team have gone above and beyond to meet my needs and help me complete my application for tenancy. Responsive, professional and so helpful....I look forward to years of happy renting. Thank you!PositiveResponsiveness, Quality, Professionalism, Value
Kelly was great, I couldn't ask for more
I have had the pleasure of working with Kelly at Whitegates and couldn't be happier with the professionalism and quality of service she has provided. The entire process was made as easy and stress free as possible from start to finish and nothing was too much trouble. Communication was excellent with continuous updates and reassurance when needed with prompt responses. I would highly recommend Whitegates (particularly Kelly) - excellent, friendly and efficient service. I couldn't ask for anything more. Thank you so much for your help and support.
Best experience I've had with estate agents so far. Very professional and have gone above and beyond for us. Absolutely recommended if you're looking to rent!PositiveResponsiveness, Quality, Professionalism, Value
We are only in the early stages of the process of buying a property, however we can't fault Lucy at whitegates west derby. She sorted us a last minute viewing on the property and has been great throught the process. Thank you lucy!PositiveQuality
I appreciate very much the excellent service provided by Whitegates (West Derby, Liverpool). Your colleague, Ms. Caitlin Suleyman, is polite, friendly and helpful. She always promptly arranges property viewing for me upon request. She also keeps close communication with me before and after the viewings. Moreover, she proactively recommends properties to me according to my preference. I feel that I was treated like a friend of Whitegates' service team. Again, I appreciate the excellent service and effective assistance provided. I am pleased to recommend Whitegates to my friends.PositiveResponsiveness, Quality, Professionalism
So far so go, staff are very friendly and professional...just hope the house now sells! 6.4.21 update: house sale has now fallen through twice, due to no fault of Whitegates, but staff are still working hard to get viewings and we're still hoping! :)PositiveResponsiveness, Professionalism
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74 Mill Lane, West Derby, Merseyside, L12 7JB, North West, UK, L12
At our Whitegates West Derby Branch we have a team of staff with over 60 years Estate Agency experience who are pleased to offer help and advice on the Purchase, Sale or Letting of your home. However, we are more than aware that some clients cannot always take time out to visit the office in person, which is why phone calls and e-mails are equally as important as personal visits. <p> Gail Loller, the Franchisee and originally from the area, knows how important her local knowledge is and believes it to be a major factor in helping her and the team to build a Market Leading Branch within the area. <p> Gail's motto has always been 'To aim to treat all Staff and Customers how she would like to be treated herself, at all times'. This she has always implemented, gaining a first rate reputation and recognition from her peers. "Well you don't win the Customer Service Award at your Regional Property Awards without having something special about you"!
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