Rented one of their properties for 2 years with my partner. Ketz would call my partner while we were both at work. This was frustrating as I was not part of any decisions regarding my own flat. I asked him to call me because admittedly I am the awkward one who will have questions or just email both us so we are all in the loop. Ketz continued to contact my partner via phone. My partner admitted he felt like piggy in the middle too. After Ketz called my partner 4 times one afternoon and then emailed us with conflicting information regarding our move out date. I asked him again to just email both of us moving forward and again he didnt bother replying. Instead he just continued to call my partner at work. At that point I decided to leave this review.