Not like the big boys, in fact they are FAR FAR better by a mile! It's all about volume sale & lettings to most of the larger agents as they have huge agency costs to cover. In doing so, they lose sight with what's important - customer care, because they're too rushed off their feet to pay attention to the details that count. Not so with these chaps Ben, Ketz and Sam, their attention to detail & proactive approach to our fully managed letting was exemplary. The brochures were very impressive as they focused on areas that they knew would sell/rent well for the current market and location. They knew exactly what type of tenant we were after & found the perfect match. They are extremely proficient at reading people, be they a vendor, landlord, buyer or tenant. They have a wealth of experience in regard to sales and know the market extremely well. For our purchase they weren't at all pushy and were pretty laid back. All the partners came across very professional and their experience shows. A refreshing change, as they have a more modern approach to sales and lettings compared to more traditional or dare I say "typical" agents. Keep up the good work chaps and don't grow too big too quickly, for the sake of your clients!