I cannot rate this agent and all the staff that work there, highly enough. They have always been prompt to respond with any queries I may have and are exceptionally friendly, helpful and understanding. I bought a house from Imagine , Watford, recently (no choice unfortunately) who told me a few untruths in order to push the sale through. I wish all estate agents had the integrity and honesty of Ketz and Susan and all at Dey King and Haria - the world would be a much better place.