Lead Hero contacted me and wanted to present their system. I thought I'd give it a listen, especially since the man who scheduled the appointments was really nice on the phone. Today, Mr. Kießling called me and was anything but friendly. The conversation started with an argument, at which point I asked Mr. Kießling if he wanted to argue with me or present the system as previously promised. Mr. Kießling then ended the call. My experience with Lead Hero has therefore been very negative!

I strongly advise against using Miles & Barr. As a landlord, my experience has been extremely disappointing. The communication regarding my tenant's arrears was sorely lacking, and I only received the necessary information after persistently pursuing the matter myself. Furthermore, their email correspondence has been consistently unprofessional and discourteous. The overall attitude displayed by the company gives the impression that they have no genuine concern for their clients' businesses. I would recommend seeking alternative property management services to avoid such a frustrating and unsatisfactory experience.

The initial meeting with the agent was ok, he talked us through the different avenues that we could take and sue to our circumstances we chose to do the auction route, which was meant to be the quickest.That’s where it all went down hill in the three months we were with them we had roughly 10 viewing Izzy and Ollie were lovely, friendly showing people around. We were at home when most of the viewings were happening and found that we had to give the viewers the information that the estate agent or Joe at the auction place should have. Communication was bad, I always had to the chasing and in the end went to another estate agent (Wards) who has sold my house in three days. Enough said !

Really abysmal service in failing to sell the most straight forward transaction you could come across . Customer relations non existent . Unpleasant and unhelpful .

Despite the covid pandemic, this appalling estate agent insisted on charging the full amount when all they did was take some external pictures and put the house online. They did no viewings, took no internal photos, got the price wrong and were very rude. Having done my own viewing and accepted an offer I then had to do all the work with the solicitors as my buyer refused to deal with them as they were rude to them as well. Curchods are a dreadful estate agent, exceptionally rude and I would avoid them like the plague. Shame I can't give them 0 stars as this is all they are worth. And this was all with Warren, an experienced sales manager.

Had an interaction with Scott Carson and Alkesh Majevadia at the Kingston Branch of Curchods and was disgusted that they are using COVID -19 as a basis to obtain confidential information and screen buyers. They insisted that they were acting in the interest of the Vendors and refused to arrange an appointment to view 29 Avenue Road KT 1 unless I provide details of the deposit amount I would be putting down and mortgage provider. When informed that insisting a person provide such Confidential Information to make an appointment was potentially a breach of the GDPR Regulations they went on to try and justify their actions by saying that it was for safety reasons! People have died from this Pandemic and key workers have put their lives at risk daily to save people regardless of their economic status! COVID 19 is not a screening opportunity for estate agents nor is it a money making opportunity! Nobody would put themselves in a position to ask for an appointment to view a property at these trying times if they were not serious buyers. Further if anyone came to view a property they are in just as much risk as the next person and a first viewing does not translate into an immediate offer! So the reasons that you are seeking this information from buyers is potentially unlawful and a breach of their privacy but more importantly is disgusting and self serving, Next time you turn up for an appointment at the doctors perhaps they should request your financial capability/status to pay for medical assistance before treating you - just to keep doctors safe and to make sure you are not wasting their time given the pressures of COVID 19!

I was looking to rent a house in either Walton-on-thames or Weybridge area and sent them two enquiries about two properties, plus I called them twice and they said they will get back to me but never did. What a shame Danny and Lewis from Walton-on-Thames agency.

Very very poor experience with Felice, highly unprofessional and rude. Made us feel very belittled as if we didn’t meet their expectations or weren’t good enough to rent a property even though we earn well over the needed amount and requirements. I have worked in the property industry myself as a senior negotiator and I have never spoken to anybody or asked such rude personal questions the way Felice did, I wouldn’t dream of it! We won’t be renting or buying any properties through this awful company I’d avoid it if you can!!

Exceptionally disappointing service and even worse results. My 1st & last experience with what I wrongly thought was a premium estate agent.

Very very poor experience with Felice, highly unprofessional and rude. Made us feel very belittled as if we didn’t meet their expectations or weren’t good enough to rent a property even though we earn well over the needed amount and requirements. I have worked in the property industry myself as a senior negotiator and I have never spoken to anybody or asked such rude personal questions the way Felice did, I wouldn’t dream of it! We won’t be renting or buying any properties through this awful company I’d avoid it if you can!!