James Neave Estate Agents led by Andy helped us through our house move from start to finish. Andy was professional, very responsive at all times especially when things were moving quickly and extremely honest and helpful. He gave us good advice from getting the house ready for market to choosing the right lawyer when it came to conveyancing. When we hit a bit of difficulty he was quickly able to give us well thought through and measured opinions and direction on what to do next. The whole team were very personable and hard working. Having completed our house buying journey we looked back and decided that Andy and the James Neave team were a hugely positive and important part and we would highly recommend them to anyone looking for reliable, honest Estate Agents. You never know what the experience is going to throw at you (we had some interesting curve balls) and having a solid team behind us was crucial in maintaining our sanity and getting the outcome we are delighted with.
James Neave Estate Agents
38 High Street, Walton On Thames, Surrey, KT12 1DE, South East, UK, KT12
Recent reviews
A selection of reviews, highest rated first. Not every review may be shown.
I've rented through James Neave for the past 3 years and my experience with Hayley, Amber S and Amber H has always been positive - from the super friendly and professional service, to always responding quickly and making sure any issues are addressed expertly. I just wanted to say thank you for being great and making my experience renting through you an absolute pleasure.
From start to finish, Andy and Jordan helped make the process as straightforward and stress-free as possible. Communication was great and we are particularly grateful to Andy who would take the time to explain information in ways we would understand. The perfect blend of professionalism, quality and friendliness - big thumbs up from first time buyers.
We were so impressed with Ryan at James Neave Walton-on-Thames when we purchased our property. He was professional and always quick at relaying any queries we had to the seller, as well as being proactive in making sure we had everything in place for a smooth exchange. The video of the property on the James Neave Facebook Page was a big factor in our decision to view the property in the first place as it gave the full impression of the property, that we hadn't quite got from the photographs. We will definitely consider Ryan at James Neave if we ever come to sell in the future!
JN were the acting Estate agents for a property my wife and I bought. From the initial contact, viewing, putting a bid in, random questions etc, chasing solicitors, through to completion our contact Andy was fantastic to deal with! Communication was always excellent! Andy strived to be across everything so to make the transaction as easy and smooth as possible and it was! Highly recommended! Andy's honest and reliable approach was a breath of fresh air!
We dealt with James Neave Estate Agents on the recent purchase of our property in Walton-on-Thames. Throughout the entire process the whole team were so helpful and professional in all our dealings. The key aspect for us was the responsive nature of communication between all parties and the promptness of replies on what can be a very stressful process. This was greatly appreciated by ourselves and kept us informed and more importantly calm! The service throughout was excellent and I would highly recommend them for anyone going into the market.
From a buyer's point of view we found James Neave excellent. In making bookings for viewing they were responsive and professionally conduced the viewings. Ben walked us through the offer/purchase process once we'd found the right home. Ben was incredibly organised throughout and kept on top of both ours, and the vendors solicitor to ensure we completed before the end of the stamp duty extension deadline - couldn't have done it without him. Once it comes to our time to sell (hopefully not for many years) - we will certainly be listing with James Neave. Thank you!
When we started looking for a property initially I was filled with dread as my previous experience with estate agents has not been positive however I was wonderfully surprised with our great experience with James Neave. We had a few hiccups with our lenders during the sale process which led to unforeseen delays but throughout Ryan and Andy worked really hard with us to help push the sale through even though there were many moments when the seller wanted to pull out. We can't thank the team enough for all their help. They're just lovely people who want to help genuinely help you! This experience has certainly helped reduce my anxiety of buying a property and restored my faith about estate agents! Would highly recommend them whether you're buying or selling in the local area!
James Neave have an amazing team of staff who work quickly, professionally and are also extremely friendly and pleasant. We have had bad experiences with estate agents in the past so assumed the worst this time around but were very pleased with the company from start to finish. We're about to move into our dream home all thanks to the team here. Don't hesitate to go to James Neave!
We want to take this opportunity to show our appreciation to the whole team at James Neave for their outstanding service during the recent sale of our house. What could have been a very stressful event was made so much easier by their professionalism. Andy was available at all times, even responding to a message on a Sunday evening! Andy even continued to show an interest in helping us find a new house completely outside his area! Nothing seemed too much trouble. We felt totally supported throughout. We have already recommended James Neave to a friend who is having difficulty selling his house in Walton.
About James Neave Estate Agents
James Neave the Estate Agents are independently-owned property specialists based on Walton on Thames High Street. We don’t believe that all Estate Agents are the same. We firmly believe that the decision of which Estate Agent you instruct to sell or let your home will have an impact on the outcome. We focus on doing all we can to bring our customers complete satisfaction. Our desire to bend over backwards when necessary has won us many friends, and we are proud to say a significant proportion of our work is repeat business and referral. Establishing long-lasting relationships is key to our ongoing success. We have many years of experience in our chosen field, and we know our area very well. If you are looking for a friendly service and an unparalleled knowledge, you need to talk to our experts at the earliest opportunity. With James Neave by your side, your property needs are fully taken care of. We are proud of the friendly service we provide, and the understanding manner with which we treat our customers. We don’t believe in giving you the hard sell just to get you to sign up with us, because we believe in good old-fashioned customer service instead. When we build a strong relationship with our customers, we do so because we know this is the way to achieve mutual success. Whether you’re looking to sell a house or flat in the area or you’re hoping to find a tenant to lease your property, you should be talking to James Neave the Estate Agents first. We’re always ready to have a friendly chat with you in order to assess the options that are open to you, so pop in for a coffee and some high quality guidance today! AREAS THAT WE COVER: Walton on Thames, Hersham, Weybridge, Addlestone, Chertsey, Esher, West Molesey, East Molesey, Kingston, Claygate, Woking, Shepperton. SPECIALISING IN: Residential Sales, Lettings & Property Management
Website: http://www.jamesneave.co.uk/
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Andy Davies
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