James Neave are outstanding letting agents. Ryan has assisted me for several years in letting out my property. He is professional, friendly, honest and does an excellent job finding tenants. Amber in the lettings team, has been absolutely exceptional helping me to set up my new tenants comfortably and exit my previous tenants seamlessly. Her guidance, patience and commitment (at all hours!) has been nothing short of exceptional. Could not recommend James Neave (and Ryan and Amber) more highly.

Andy and the team at James Neave are second to none. We went back to them to sell our home having originally purchased it through them so we knew the service was amazing and selling with them was just as easy. Amazing communication throughout regarding viewings and feedback, always on top of suggesting what is the next best move and explained each step as we went through and the transfer when we did sell was again so simple and easy. If you want someone that is ahead of the curve and honest then definitely speak to these guys.

The guys at James Neave in Walton couldn’t of done more for us when we were moving from Central London and looking for somewhere to rent around Walton, Amber especially was so helpful throughout the process and finding us different options. It was so appreciated as we have a small dog with us and rental options were limited to us. Even after moving in they still touch base with us now and again. Would absolutely go through the guys again if we were in the market for buying/renting in the area in the future.

Such a positive experience!! They kept me informed throughout this whole process. Updated me on my many viewings and times, friendly, approachable and always available for any questions I had. Im so glad I went with James Neave to sell my house, it’s was very safe in their hands! And I would whole heartedly recommend them to anyone in the future!

I have rented for 12 years through James Neave. All phone calls or emails received a timely and efficient response. They have been responsive to any breakdown of items in the home and the call outs for engineers were fast. I have had items replaced where necessary and they have been a fantastic negotiators with the landlady. As a tenant I was treated fairly and listened to. The service provided was personable and after a bereavement I received a beautiful bouquet of flowers with a wonderful message. I would highly recommend renting or purchasing through James Neave.

James Neave Estate Agents led by Andy helped us through our house move from start to finish. Andy was professional, very responsive at all times especially when things were moving quickly and extremely honest and helpful. He gave us good advice from getting the house ready for market to choosing the right lawyer when it came to conveyancing. When we hit a bit of difficulty he was quickly able to give us well thought through and measured opinions and direction on what to do next. The whole team were very personable and hard working. Having completed our house buying journey we looked back and decided that Andy and the James Neave team were a hugely positive and important part and we would highly recommend them to anyone looking for reliable, honest Estate Agents. You never know what the experience is going to throw at you (we had some interesting curve balls) and having a solid team behind us was crucial in maintaining our sanity and getting the outcome we are delighted with.

I've rented through James Neave for the past 3 years and my experience with Hayley, Amber S and Amber H has always been positive - from the super friendly and professional service, to always responding quickly and making sure any issues are addressed expertly. I just wanted to say thank you for being great and making my experience renting through you an absolute pleasure.

From start to finish, Andy and Jordan helped make the process as straightforward and stress-free as possible. Communication was great and we are particularly grateful to Andy who would take the time to explain information in ways we would understand. The perfect blend of professionalism, quality and friendliness - big thumbs up from first time buyers.

We were so impressed with Ryan at James Neave Walton-on-Thames when we purchased our property. He was professional and always quick at relaying any queries we had to the seller, as well as being proactive in making sure we had everything in place for a smooth exchange. The video of the property on the James Neave Facebook Page was a big factor in our decision to view the property in the first place as it gave the full impression of the property, that we hadn't quite got from the photographs. We will definitely consider Ryan at James Neave if we ever come to sell in the future!

James Neave and the team were absolutely excellent throughout our move! Unfortunately a landlord pulled out from our first property and Amber and the team worked tirelessly to find an alternative property for us. They went above and beyond to help us sort everything. Quick and clear communication throughout and they have continued to help us after moving in. Couldn’t recommend enough!