I have rented for 12 years through James Neave. All phone calls or emails received a timely and efficient response. They have been responsive to any breakdown of items in the home and the call outs for engineers were fast. I have had items replaced where necessary and they have been a fantastic negotiators with the landlady. As a tenant I was treated fairly and listened to. The service provided was personable and after a bereavement I received a beautiful bouquet of flowers with a wonderful message. I would highly recommend renting or purchasing through James Neave.
James Neave Estate Agents led by Andy helped us through our house move from start to finish. Andy was professional, very responsive at all times especially when things were moving quickly and extremely honest and helpful. He gave us good advice from getting the house ready for market to choosing the right lawyer when it came to conveyancing. When we hit a bit of difficulty he was quickly able to give us well thought through and measured opinions and direction on what to do next. The whole team were very personable and hard working. Having completed our house buying journey we looked back and decided that Andy and the James Neave team were a hugely positive and important part and we would highly recommend them to anyone looking for reliable, honest Estate Agents. You never know what the experience is going to throw at you (we had some interesting curve balls) and having a solid team behind us was crucial in maintaining our sanity and getting the outcome we are delighted with.
I've rented through James Neave for the past 3 years and my experience with Hayley, Amber S and Amber H has always been positive - from the super friendly and professional service, to always responding quickly and making sure any issues are addressed expertly. I just wanted to say thank you for being great and making my experience renting through you an absolute pleasure.
From start to finish, Andy and Jordan helped make the process as straightforward and stress-free as possible. Communication was great and we are particularly grateful to Andy who would take the time to explain information in ways we would understand. The perfect blend of professionalism, quality and friendliness - big thumbs up from first time buyers.
We were so impressed with Ryan at James Neave Walton-on-Thames when we purchased our property. He was professional and always quick at relaying any queries we had to the seller, as well as being proactive in making sure we had everything in place for a smooth exchange. The video of the property on the James Neave Facebook Page was a big factor in our decision to view the property in the first place as it gave the full impression of the property, that we hadn't quite got from the photographs. We will definitely consider Ryan at James Neave if we ever come to sell in the future!
I want to thank the team at James Neave, especially to Molly, Amber and Hayley. Very efficient, friendly and professional. I recommend them and I will definitely use them in the future. Thank you!
The managed lettings team at James Neave in Walton on Thames is so helpful, responsive and reliable. I’ve been a tenant at one of their managed properties for a number of years and can honestly say they’ve been one of the best teams I’ve dealt with, of the 6 different letting companies I’ve worked alongside in the past 7 years. I dealt with Chloe, Hayley, Amber H, Amber S and most recently Molly and they were all very helpful, even on Christmas Day one year when my boiler broke down. Anyone who deals with this property management team is going to have an excellent tenancy experience. Thanks for everything!
James Neave are outstanding letting agents. Ryan has assisted me for several years in letting out my property. He is professional, friendly, honest and does an excellent job finding tenants. Amber in the lettings team, has been absolutely exceptional helping me to set up my new tenants comfortably and exit my previous tenants seamlessly. Her guidance, patience and commitment (at all hours!) has been nothing short of exceptional. Could not recommend James Neave (and Ryan and Amber) more highly.
Knowledgeable , professional and a pleasure to deal with . I would highly recommend .
Great estate agent
38 High Street, Walton On Thames, Surrey, KT12 1DE, South East, UK, KT12
Website:
http://www.jamesneave.co.uk/James Neave the Estate Agents are independently-owned property specialists based on Walton on Thames High Street. We don’t believe that all Estate Agents are the same. We firmly believe that the decision of which Estate Agent you instruct to sell or let your home will have an impact on the outcome. We focus on doing all we can to bring our customers complete satisfaction. Our desire to bend over backwards when necessary has won us many friends, and we are proud to say a significant proportion of our work is repeat business and referral. Establishing long-lasting relationships is key to our ongoing success. We have many years of experience in our chosen field, and we know our area very well. If you are looking for a friendly service and an unparalleled knowledge, you need to talk to our experts at the earliest opportunity. With James Neave by your side, your property needs are fully taken care of. We are proud of the friendly service we provide, and the understanding manner with which we treat our customers. We don’t believe in giving you the hard sell just to get you to sign up with us, because we believe in good old-fashioned customer service instead. When we build a strong relationship with our customers, we do so because we know this is the way to achieve mutual success. Whether you’re looking to sell a house or flat in the area or you’re hoping to find a tenant to lease your property, you should be talking to James Neave the Estate Agents first. We’re always ready to have a friendly chat with you in order to assess the options that are open to you, so pop in for a coffee and some high quality guidance today! AREAS THAT WE COVER: Walton on Thames, Hersham, Weybridge, Addlestone, Chertsey, Esher, West Molesey, East Molesey, Kingston, Claygate, Woking, Shepperton. SPECIALISING IN: Residential Sales, Lettings & Property Management