Excellent from start to finish!! The team were so helpful and always very responsive to emails and calls. I couldn't have asked for a better service! Keep up the good work!

Wanted to book a viewing and was sent a questionnaire which I felt went into too much detail rather than asking me relevant preliminary questions.. not easy either if you dont have access to a computer.. just a thought for the agent to consider.

I haven't been able to view a house from this agent. I had two viewing appointments, both of which were canceled. I was notified of the cancellation four hours before one of the viewings.

Awaiting for viewing

I just received a poorly designed "Life Magazine" from Sawyer and Co without ever having signed up for their newsletter. The unsubscribe link doesn't seem to be working, very conveniently for them.

Smoothmove, more like hardest move of my life, stay clear unless you want to do the job for them and still pay them, cheapest for a reason, absolute cowboys, incompetent, empty promises, my dog could do a better job, act like children when called out, they blame everyone else but themselves, had our entire chain ripping their hair out just trying to simply get an answer from them. I got to the point I had to go to the office just to try and get somewhere, surprise surprise, I didn't. To top everything, they straight out refused to talk to my solicitors which was shocking, my solicitors have been doing this for years never seen anything like that, same with the other estate agent we spoke with that was acting on our purchase. I would give -100 if I could, surprised they even have any 5 stars at all

I had lots of issues with SmoothMove when buying my house. I won't go into lots of detail, but I was constantly having to chase, and they promised callback after callback, even at specific times, and never got back to me. Full of empty promises. I am now looking to sell, and thought I'd give them another chance as this was 5 years ago. I requested a valuation over a week ago, and they still haven't replied to an email or phone call. I made the request through their website. Seems some things never change. Unless you want to chase an estate agent daily where it seems like they get a buzz out of not replying, I'd stay well clear.