18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK, TN2
A selection of reviews, highest rated first. Not every review may be shown.
Thank you so much to Debra and her team for selling my home. The service was faultless, Debra really took the time to get to know my home and what made it special and was able to part this to potential buyers. A buyer was secured quickly at a far higher price than other agents had predicted. The communication from the team at Maddisons was excellent and I would definitely recommend them.
It is some years since I purchased a property and I had the feeling that Maddisons cared for the purchaser as much as the vendor.
Maddisons provided an excellent personal service, superb brochure and photography, and competitive rates. They kept us informed of all prospective buyers at all times and saw the sale of our quite complicated property through to completion with as little stress as possible. Highly recommended.
We've just completed on our sale and Milly has been absolutely fantastic. She wasn't even "our" agent but was our buyer's agent and she progressed everything in the last couple of stressful weeks in the run up to exchange of contracts brilliantly! She kept the whole chain informed, negotiated between everyone and chivvied people and solicitors along when needed. She really did a fantastic job and we're so grateful that she was nothing at all like a "typical" estate agent. Thank you very much indeed Milly, we couldn't have got there without you!
In selling our house, Madissons: * gave straight talking advice on how to optimise the property usage and presentation for sale * produced high quality literature * did all the viewings * arrived early to ensure all in order prior to viewing * visited and viewed competing properties to ensure knowledge of immediate market when carrying out viewings * tried every bit as hard after a few months, and right up to sale, as they did on day one. * efficiently dealt with numerous problems during sale process. A lesser agent would have resulted in a broken chain and lost us our lovely new home. There is a reason Madisson's is an award winning agent! Very happy customer. Highly recommended. David and Louise
Professional, knowledgeable, supportive are just a few of the words that I could use in reference to the experience I had from the representative of Maddisons Residential when selling my apartment recently. I would have no hesitation recommending them to any potential seller.
Very helpful and knowledgeable throughout the full process
Deborah at Maddisons Residential is everything your average estate agent is not: honest; proactive; professional; reliable; tireless; enthusiastic....I could go on. One of the most stressful and frustrating aspects of selling a house is having to deal with so much uncertainty. Deborah's communication was second to none which helped alleviate any anxiety. She should be cloned.
Deborah is obviously passionate about her job. You can see it in her caring attitude and high standards. She has a mastery of detail, knows how to stage a house to look its best and works hard to get the right photographs.. She is a very talented and professional agent with a strong commercial sense and is an excellent negotiator. The team at Maddisons are always pleasant and positive to work with, and are extremely helpful. You get the clear sense of them working hard on your behalf. Deborah is wonderful at viewings, building rapport and bringing an element of fun to lighten the process.
When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.
Deborah Richards
Managing Partner
James Richards
Lettings Director
Milly Stedman
Sales Progression Manager
Sinead McCurry
Client Partner
Jane Lewis
Sales Support Manager
Brea
Office Manager
Lisa Lidgey
Client Partner
Karen Galpin
Sales Director
Muge Turner
Client Partner
Lora Grogan
Property Marketing Coordinator
Kate Girling
Client Partner
Sasha Foot
Property Marketing Coordinator
