Lauren was very accommodating and helpful throughout the process, always available -one call away and responsive to my emails. She made sure that I was on track with the process and helped me chase the appropriate people involved in the sales process. Lauren also recommended solicitors, surveyors and builders when I needed them. She also shared the meter readings just before I moved in. Lauren also took measurements of relevant spaces for me to be able to order furniture/appliance with the correct measurements. She has been instrumental to purchasing my first home! I would definitely recommend Lauren, Gemma and the Kings Estate team to my friends and family! However, I would also suggest that an orientation be given to the new property owner on/after the move-in: It took some time to look for the meters/stopcock but wasn't too bothered. Thank you Lauren! I wish you all the best.
We were looking for a new place to live in and we chose to go with Kings Estates because they had the best looking properties in the area, The Negotiator Melissa was very nice and professional and didn't do anything that would have put us off going with Kings Estates We were always kept in the loop if anything changes or what the next steps were for things tooPositiveResponsiveness, Quality, Professionalism
Excellent service from all members of the team. Kept up-to-date with sale progression and helpful advice to enable successful outcome. Highly recommend.PositiveProfessionalism
Tom, Gemma and Michelle on the sales team were all very helpful with my recent flat sale, despite the difficulties presented by the current pandemic.PositiveResponsiveness, Professionalism, Value
We dealt mostly with Gemma and Tom, who were so helpful, friendly and supportive and in my view went the extra mile to ensure our sale and transition went through as smoothly as possible.
Stay far away from this letting agent I was a first time buyer and they stringed me along to serve themselves and there needs they make up the prices as they go on and take take take with very little in return Solves up why landlord are all selling up Landlord and first time buyers be aware of these cowboys
Had a very negative experience letting through Kings. I rented a house which was infested with slugs at night, which was not resolved. Furthermore I had very greedy and unfair landlords who agreed to me painting the garden fence then charged me £200 at the end of my tenancy, infact despite having the property professionally cleaned they charged me £600 out of my deposit. The landlords removed batteries from the CO2 alarm then unfairly accused me and other such ridiculous antics. I found the whole experience rather traumatising as I had just moved to Tunbridge Wells and was not supported by Kings, particularly upon the ending of my tenancy. I would not recommend them at all because they did not support me nor my rights. A very unpleasant experience all round!
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5 Mount Pleasant Road, Tunbridge Wells, TN1 1NT, UK, TN1