After having dealt with several letting agents, I find my experience with Cooke Curtis is by far the most impressive. Not only are they responsive, friendly, and reasonable; they’d go the extra mile in ensuring tenant’s needs are well taken care of. Elina handled my case and is sincere and helpful throughout the process. Knowing that I was traveling, she kept me well-informed timely and made the entire experience seamless. I also dealt with Andrew and Kirsty who are managing the property, and both are prompt in attending to the issues and queries raised. They are the firsts I’ve come across who followed up on my queries until they’re closed, even though the query is not a maintenance issue but about how to set up something inside the property. I highly recommend Cooke Curtis for they are down-to-earth and sincere in delivering their promises to their customers. I’ve never had so much praises for a letting service rendered but for this, I’d give 15 out of 10 because Cooke Curtis cares! Update: It's been 3 months since and I can vouch that there is no short-change in their service and quality at all. I have several maintenance issues during this period of time and Kirsten (my point of contact) addresses them within the week if not by the very next day! She's understanding and approachable, I feel very comfortable talking or raising any concerns. The Cooke Curtis team genuinely cares for their customers.
I have rented in Cambridge for several years and from various agencies. Cooke Curtis are the first agency I’ve encountered in the area that always provides an outstanding service and clear communication. If I report an issue to them it never gets “lost in the system” but promptly addressed. Thank you for making life easier! I wholeheartedly recommend them.
Cooke Curtis provided an excellent service with very fast response. Would very much recommend their service to anybody looking for a property. Thank you Cooke Curtis!
I recommend cooke curtis & co very highly! I mainly dealt with aimee saxon who was amazing and very helpful with helping me with my property i have just rented through cooke curtis & co all thanks to her! Any questions I had to ask was dealt with proffesinally and on top off that she was very good and professional at showing me around the place and making me feel very welcome. Nothing but good words and a 5 star rating for cooke curtis & co.
Cooke Curtis & Co. did an amazing job helping my elderly mother sell her house in Cambridge after the passing of my father. They were patient and kind with my mother, created a wonderful sales brochure of the property, kept in constant contact with me in the US, where I'm based, recommended great solicitors, and sold the house in record time for full ask. I could not have asked for better service, especially during such a stressful time. Their professionalism can't be matched. I would highly recommend Jamie and his entire team.
Exemplary service from Cooke and Curtis once again. They have successfully found three perfect tenants for me over the past 7 years. I trust their judgement Implicitly and would not use anyone else. The team is always easy to contact and are happy to advise on renting issues. Can’t fault them!
Super responsive and very helpful staff. Super happy with the letting services provided by this agency.
I recently engaged Cooke Curtis to fully manage my rented house. I rarely leave reviews online - but their service has been outstanding and fully deserving a review. They have professionally managed many repair and maintenance needs; marketed the property and meet prospective tenants. They provided much helpful advice and ultimately secured a well qualified tenant in just a few short weeks. If you are looking for a property manager in the Cambridge area - look no more, just call up the team at Cooke Curtis.
Friendly and professional staff and fantastic services. Every step is well-organised, and the whole process is very efficient.
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40 High Street, Trumpington, CB2 9LS, UK, CB2