I did not get good experiences with them as a seller. No proactive selling and no active follow up after viewing. I am disappointed. And I am switching to others in Cambridge. --- Update to reflect the progress so far I have not yet had a way to contact the business owner Jamie Curtis yet. I would like to speak with him to help improving your service.

The agency was ok throughout the tenancy, however he had a lot of issues when we moved out.

An estate agent like any other. Forget all those "award winning" adornments, all estate agents are pretty much the same. Their aim/s are: 1. Make profit for themselves. How they achieve this: 1. By any means legitimately available to them. Use them by all means, but don't expect them to be in anyway different from any other estate agent. Words they use in their "Our Offering" blurb, like integrity; dictionary definition: "the quality of being honest and having strong moral principles" are next to meaningless if not an anathema to the modus operandi of estate agents. We all know this. If I could find one thing to recommend Cooke, Curtis and Co over any other estate agents it's perhaps that they have a developed sense of irony over other estate agents. Across their office wall they have this line stencilled in large black lettering: "Trust Us We're Estate Agents". A regular bunch of Oscar Wildes, but this, alas, will not keep you warm at night.

The staff needs to get some customer service training. Answering to the customer to a specific question with: " you'll know when I know" is not very satisfying Hannah....

The staff needs to get some customer service training. Answering to the customer to a specific question with: " you'll know when I know" is not very satisfying Hannah....

Cooke Curtis & Co did not carry out due diligence on a property for which we put in an offer and misled us as the situation of the vendors ( ie the property was advertised openly as being ‘Chain Free’ when this was not the case). As a result, we wasted £2,000 in legal fees before the vendors pulled out of the sale. Their service and lack of integrity was extremely disappointing.

Abysmal estate agent. Utterly failing to look after a property eg allowing fire alarms with dying batteries to beep for weeks. Staff lie and claim actions are being taken to naintain properties when they clearly havent. Avoid avoid avoid!