An estate agent like any other. Forget all those "award winning" adornments, all estate agents are pretty much the same. Their aim/s are: 1. Make profit for themselves. How they achieve this: 1. By any means legitimately available to them. Use them by all means, but don't expect them to be in anyway different from any other estate agent. Words they use in their "Our Offering" blurb, like integrity; dictionary definition: "the quality of being honest and having strong moral principles" are next to meaningless if not an anathema to the modus operandi of estate agents. We all know this. If I could find one thing to recommend Cooke, Curtis and Co over any other estate agents it's perhaps that they have a developed sense of irony over other estate agents. Across their office wall they have this line stencilled in large black lettering: "Trust Us We're Estate Agents". A regular bunch of Oscar Wildes, but this, alas, will not keep you warm at night.