Good service. Would use again and recommend.

Jackson-Stops have been letting one of our flats for the last 8 years. I have been happy with the service Mark & his team have provided.

We have been with the Jackson Stops office at Teddington for 15+ years and always found Mark Birch to be helpful, informative and pro active. He has often made us feel that we are his only clients as he will always find time for you as a client.His experience and knowledge has been a real asset and the lettings team are always supportive. Peter Goodall

As first time movers Tom Ridgeway helped myself and my partner through the process and he was accommodating throughout. Would definitely recommend Jackson-Stops and Tom.

Jackson-Stops team has been finding excellent tenants for my properties for nearly 15 years. The staff are helpful, friendly and very professional; highly recommend.

It took me a while to write down this review as I wanted to be more objective and let the steam cool off. But the situation still leaves bitter taste and I would like to share a warning about this company. The people who work in the Teddington office are nice and helpful and never had any problem with them. The situation with their Property management people is quite different and I will not mix both as they are not related. When we left the last property we rented through the company, the Property management was very unhelpful, I can even say quite manipulative and we were not aware of a lot of important details and their actual intentions were unclear till the last moment (when it was too late to do anything). The Property management was clearly defending the owner's interest, which is ok, but not when it is obviously one-sided and unfair. For example we paid good sum for compost in the flower beds (???), marks left from blue tack on the walls, etc. If you are interested in more detail I can give more information and details on how they processed our case. Just want to warn you about possible outcome of your rent ending.

Please reconfirm and verify every statement carefully. Agents like this harm the industry. The agent we dealt with was highly unprofessional. As an international student group, we were unfamiliar with the rules around letting in the UK, and the agent took advantage of our lack of knowledge—possibly even taking us for granted. The agency, represented by this agent named Anisa, collected £496 as a holding deposit but never refunded it. To make matters worse, the agent never informed us that the deposit was non-refundable. It’s a real shame that we lost that money under such unfair circumstances, and it’s unlikely that anyone will benefit from it.