We have used Bennett Residential as our letting agent since buying a flat to in summer 2017. We're selling the property now, and the service we've received even as we leave as a customer, has been excellent, above and beyond what you might expect when your last tenant has left. Kathy and Helen in the office have always been superb; quick to respond to messages, courteous, helpful and professional. They have overseen minor repairs and much bigger renovations and have always just dealt with things within their remit and contacted us only when it was appropriate and necessary to do so. I can not recommend this agent highly enough. We've had troublefree letting nearly 8 years now, and that is down to Andy and his incredible team.
Great Staff give excellent service. Highly recommended. GLP
We received very good service for the period we lived in the property as well as after.
Have used twice now for house rental and would give more than 5 stars if possible. Professional yet friendly and approachable. The whole team are a credit to the business and Andy is exactly what you would hope for when making such an important decision as renting a property. Would more than happily recommend and keep using in the future. Support the independents and get the personal feel, makes so much difference.
Andy and his brilliant team have been letting my properties for around 15 years. Although tenants have changed I cannot recall either house being vacant for more than a few days. Tenants have been vetted and we have never lost rent. Tax forms are easy to submit with the comprehensive annual financial summary. Properties are inspected and repairs conducted at very reasonable costs. When we expanded to two properties Andy provided superb advice about where to purchase in Taunton. Their service is quite simply outstanding. Completely trustworthy and they have made our venture on the property market very straight forward.
We have been using Bennett Residential to let our flat for a couple of years now. To date the service has been very good. They have been proactive with legislation changes. I am also pleased that when an item breaks they replace it at cost and don't add a mark up - not the case I know with some agents. I have no hesitation in recommending Andy in particular. Always helpful and responsive
16 Station Road, Taunton, Somerset, TA1 1NL, UK, TA1
Website:
http://www.bennettlets.co.uk/BENNETT RESIDENTIAL are one of Somerset's leading letting agency firms. Being totally independent specialising solely in the letting and management of residential properties, we can provide all our clients with a friendly and personal service while maintaining the highest professional standards. Having been established in Somerset since 2000, the name of Bennett Residential is well known by Somerset Tenants. Our reputation as one of the leading letting agents in the area, with good quality property and friendly and efficient staff, together with other promotions that we run, also generates a flow of enquiries. <br><br> WE ARE MEMBERS OF ARLA - the highly respected Association of Residential Letting Agents. ARLA demands high standards from their members but most probably the most significant aspect as far as clients are concerned is that as part of our ARLA membership we are fidelity bonded - in simple language that means that if were we ever to encounter financial problems, your money and that of all of our Landlords and Tenants, is safe. In addition we are members of The Dispute Service, an organisation authorised by the Government to protect tenants' deposits, and to provide an independent dispute resolution service. In the unlikely event that any of our clients feeling that they have reason for complaint, we are members of The Property Ombudsman Scheme.